locked
Problem activating Windows? RRS feed

  • Question

  • Hello everyone. My question doesn't really belong here, but I'll post it anyway because I just can't find any other place to look for help regarding this problem that I'm having:

     

    I'm using Windows XP Home Edition SP2. Today my antivirus reported that I had a trojan horse in a file which went by the name of anti-something.dll. In fear of infection, I quickly chose to put the file in quarenteen. Oh, turned out I had to restart before I can put it in quarenteen, sure, no problem. I restarted the computer, tried to log in, and BAM, I get an error that says that I must activate Windows first before I log in.

     

    My copy of Windows is 100% legit. Before this incident my copy of Windows was working perfectly fine, so the only cause of the problem had to be trojan horse file that was quarenteened. I rebooted in Safe Mode, moved the infected file out of quarenteen, and tried to restart Windows in normal mode again. This time, I can log in now, so the dll that was moved was definitely a part of the Windows Genuine whatever service. I thought this was going to be all over, but as I logged in the "30 days left to activate Windows" warning mercilessly popped up.

     

    Well, I can still reactivate Windows, right? No problem... or so I thought. According to the resourceful links, I discovered that I need to go to Start > All Programs > Accessories > System Tools > Activate Windows. Problem is, I organized my start menu shortcuts and got rid of all the folders that I thought were unnecessary to me, which unfortunately included the Accessories folder. I tried to search for "Accessories" and "System Tools" with the Windows Search service, but still to no avail.

     

    My perfectly legitimate copy of Windows XP Home is now running with a 30-day time bomb.

     

    ---------------

     

    Hmm, that was more of a freaky story than really a request, but anyhow, if anyone knows how to activate Windows without going to Start > All Programs > Accessories > System Tools > Activate Windows - folders and shortcuts which I have deleted, please inform me of how to do this.

     

    Also, regarding this trojan horse, is it quite possible for them to be attached to an important dll such as this one? The antivirus that detected the trojan horse was AntiVir. I uninstalled it in fear of it messing up with the activation or what not. I'm doing a scan again with Avast! Antivirus to see if the file is in fact infected and will post again here on the forums later.

     

    Thank you for reading this article and hopefully we will be able to come to a solution.

    Saturday, July 28, 2007 7:50 AM

Answers

  • It seems that a necessary step in solving WGA problems is to first post up a WGA Diagnostic Tool log, so here I go:

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-YBRD4-8PH7J-8J3H6
    Windows Product Key Hash: CDWb53UeZXHPC+OG7WZdGcq+zAA=
    Windows Product ID: 76477-OEM-2155672-21798
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {DBC61094-A299-4319-839B-E9D00A7DE02D}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DBC61094-A299-4319-839B-E9D00A7DE02D}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8J3H6</PKey><PID>76477-OEM-2155672-21798</PID><PIDType>3</PIDType><SID>S-1-5-21-1085031214-1897051121-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N32-E SLI ACPI BIOS Revision 0602</Version><SMBIOSVersion major="2" minor="4"/><Date>20061220000000.000000+000</Date></BIOS><HWID>071E327701848E7A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65864</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63101</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thanks again.

    Saturday, July 28, 2007 7:57 AM
  • After some searching I've found my answer on the forums: clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    Internet activation failed, but telephone activation worked.

    Thank you, I'm glad I found this forum.
    Saturday, July 28, 2007 7:24 PM

All replies

  • It seems that a necessary step in solving WGA problems is to first post up a WGA Diagnostic Tool log, so here I go:

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-YBRD4-8PH7J-8J3H6
    Windows Product Key Hash: CDWb53UeZXHPC+OG7WZdGcq+zAA=
    Windows Product ID: 76477-OEM-2155672-21798
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {DBC61094-A299-4319-839B-E9D00A7DE02D}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DBC61094-A299-4319-839B-E9D00A7DE02D}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8J3H6</PKey><PID>76477-OEM-2155672-21798</PID><PIDType>3</PIDType><SID>S-1-5-21-1085031214-1897051121-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N32-E SLI ACPI BIOS Revision 0602</Version><SMBIOSVersion major="2" minor="4"/><Date>20061220000000.000000+000</Date></BIOS><HWID>071E327701848E7A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65864</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63101</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thanks again.

    Saturday, July 28, 2007 7:57 AM
  • After some searching I've found my answer on the forums: clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    Internet activation failed, but telephone activation worked.

    Thank you, I'm glad I found this forum.
    Saturday, July 28, 2007 7:24 PM