Crm2011 Assign owner to record not working

All replies

• 

  

  0

  Sign in to vote

  is there any workflow or a plugin which  fires and overwrites your changes? 

  ---

  Sachith Chandrasiri

  Tuesday, December 23, 2014 10:31 PM
• 

  

  0

  Sign in to vote

  Did you try to use assign button to assign record, instead of updating record ??

  ---

  Microsoft Dynamics CRM Training|Our Blog | Follow US | Our Facebook Page | Microsoft Dynamics CRM 2011 Application Design
  Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

  Thursday, December 25, 2014 6:41 AM

  Moderator
• 

  

  0

  Sign in to vote

  Yes I tried but the result is always the same.

  ---

  Alessandro Graps

  Thursday, December 25, 2014 8:41 AM
• 

  

  0

  Sign in to vote

  I don't have any plugin and any workflow.

  ---

  Alessandro Graps

  Thursday, December 25, 2014 8:42 AM
• 

  

  0

  Sign in to vote

  Hi Alessandro,
  rollup installed?
  did you try with Internet Explorer, Chrome and Firefox?

  ---

  My blog: www.crmanswers.net - Rockstar 365 Profile

  Thursday, December 25, 2014 9:16 AM
• 

  

  0

  Sign in to vote

  Hello I installed roll up 18 and I tried on ie, Firefox and chrome... But the result is always the same

  ---

  Alessandro Graps

  Thursday, December 25, 2014 9:27 AM
• 

  

  0

  Sign in to vote

  Hi Alessandro,
  another user reported the same issue, he posted a link to a similar problem happened with rollup 8.

  http://www.powerobjects.com/blog/2010/05/21/cannot-assign-a-record-in-crm-after-applying-update-rollup-8/

  So as suggested in the article, enable trace and check the exception you got, in this way we have more details to debug the problem.

  ---

  My blog: www.crmanswers.net - Rockstar 365 Profile

  • Marked as answer by [MVP] Alessandro Graps Tuesday, March 15, 2016 11:19 AM

  Sunday, December 28, 2014 9:14 AM