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I just purchased a brand new Toshiba laptop. When accessing MS Office Word 2007 it's asking for the Product Key. On the bottom of my laptop it gives the 25 character key, but even though I have checked 10 times I can't get the product key to apply. What can I do to get help with this.

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Tuesday, July 7, 2009 3:27 PM

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Hello patrick2518,

The Product Key (PK) on the Windows Vista Certificate of Authenticity (CoA) is for Windows Vista ONLY; that PK will not work to activate a trial of Office 2007 nor will it work to convert a trial of Office 2007 into a perpetually licensed copy of Office 2007.

If you have not yet activated your Trial of Office 2007, please see this page for instructions on how to do so: http://office.microsoft.com/en-us/products/HA101759021033.aspx

If you cannot locate the materials with the Office Trial PK, you can get a new PK to start your Trial at this site: http://us20.trymicrosoftoffice.com/oemsplash.aspx?rps=1&culture=en-US

For much more detail on how to convert a trial of Office 2007 to a perpetually licensed copy of Office 2007, please see this MS KB article: http://support.microsoft.com/kb/927756
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Marked as answer by Darin Smith MS Tuesday, July 7, 2009 4:35 PM
- Edited by Dan at IT Associates Tuesday, July 7, 2009 5:07 PM typo
Tuesday, July 7, 2009 4:12 PM