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Moved Post not Moved but Locked in Original Forum RRS feed

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  • It's still there many hours later

    http://social.technet.microsoft.com/Forums/en-US/sharepointcustomization/threads

    item starting "Document information panel"

    (and this is a newly booted different PC; new and different browser etc.)
    WSS FAQ sites: WSS 2.0: http://wssv2faq.mindsharp.com WSS 3.0 and MOSS 2007: http://wssv3faq.mindsharp.com
    Total list of WSS 3.0 and MOSS 2007 Books (including foreign language titles) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx
    Thursday, April 2, 2009 2:29 PM
  • Thanks Mike, I'll forward to the appropriate people to take a look at it.
    Rob J, Forums Dev
    http://twitter.com/robjoh
    Thursday, April 2, 2009 4:29 PM
  • Thanks Rob.

    Mike I have a bug in my plate that I'm working on fixing. 
    The move probably failed for some reason and the error handling has a corner case where it bails out w/o unlocking the thread like its supposed to do.

    In the interim I will have our ops look at the production DB and clear the locked thread. 
    Ram T - Forums Dev.
    Thursday, April 2, 2009 5:52 PM
  • Thursday, April 2, 2009 6:38 PM

  • > In the interim I will have our ops look at the production DB and clear the locked thread. 

    Thanks for work above-and-beyond !

    WSS FAQ sites: WSS 2.0: http://wssv2faq.mindsharp.com WSS 3.0 and MOSS 2007: http://wssv3faq.mindsharp.com
    Total list of WSS 3.0 and MOSS 2007 Books (including foreign language titles) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx
    Friday, April 3, 2009 4:21 AM
  • Eek, I've seen this lots of times.  I assumed it was a feature, stale cache or something.  When I look through the forum now, those locks are not there.

    Sure it is not supposed to work this way?
    Hans Passant.
    Friday, April 3, 2009 9:23 AM
  • Mike,

    I was just going to post a question here about why some threads are getting locked and saw your question. And yes, one post was moved by you.  Are all of these "bugs" in the forums, and is there a reason some get locked?

    Thanks,
    Mike Smith

     

    "change sharepoint breadcrumb color"

    http://social.msdn.microsoft.com/Forums/en-US/sharepointcustomization/thread/94a2d258-5200-49fc-a416-a762b220cab9


    This one is also locked, but I don't think it was moved:

    SharePoint 2007 Designer workflow Migration from a Webapplication

    http://social.msdn.microsoft.com/Forums/en-US/sharepointworkflow/thread/0da7c88a-5017-44e5-881c-544fcc8cf7a6

     

    Also locked but not moved:

    Removing "Add Document" for all the document Libraries in the ListViewWebpart

    http://social.msdn.microsoft.com/Forums/en-US/sharepointdevelopment/thread/cc6546d3-56d5-4bc5-9c74-b3a4677af817

     

    and this one:

    Publishing site versus activating publishing features

    http://social.msdn.microsoft.com/Forums/en-US/sharepointgeneral/thread/5bfbca95-4567-4ba8-839c-ff01d50c299e

     

     


    Mike Smith TechTrainingNotes.blogspot.com
    Friday, December 31, 2010 8:22 PM
  • Well I'll answer it here as it is me who is doing the locking.

    This is an attempt to get to grips with the problem that you have threads that have both questions and answers (i.e. they are green arrow threads) in then and then nothing happens until several YEARS later (true: in some cases these are threads from 2007) someone comes in and either asks a new question (most common) or asks for clarification of an answer from someone who probably no longer is in the forums (or if so is no longer working with that SP product).

    If the thread is locked these new posters need to do the right thing which is to start a new thread with a new Title. (For one thing by now the product they are using is typically not the same as used for the original question as they will be running a much later SP version and additional fixes.)

    Now for locking.

    My first attempt was to go back to the posts from the beginning of 2007 and start locking all threads that were marked as answered.

    The problem with that approach was that there were so many it was impossible to investigate them all to see if there was a real answer in the thread. The other problem is that even taking the quick approach of listing all answered threads; going down one by one and opening them and locking them, actually took so much time that unless I did it every day for at least half an hour a day, I was actually getting *behind* in the number of non-locked but answered threads.

    So the new idea was to look at current threads and lock them as soon as there was an answer in the thread. I very quickly realised this was going too far as half the "answers" were not really answers that the OP would be happy with so I switched to the following and I hope extremely reasonable method.

    I now only lock threads if the Original Poster has marked one of the replies he has received as an answer AND (unless I am 100% convinced that is the answer to his question) the Original Poster has also posted a reply saying that "Yes that solved it".   (Occasionally a reply saying "yes that solved it, clearly points to an earlier post and he hasn't marked it, so I mark it myself).

    It should be pointed out at this stage that far too often, having received an answer to their original question, Original Posters then ask a completely different question in the same thread. Here too they should be asking a new question as a new thread with its own new Title to match. (This is actually a point at which the Microsoft people behind the forums ought to be happy that threads are being locked after being answered to the satisfaction of the OP as then the stats become much more accurate than if there are several different questions and answers per thread.)

    Now I have been asked by another Moderator of those forums if it would not be possible to wait say six months before locking threads rather than doing it as soon as the OP has confirmed that his question has been answered.

    The answer to that is that going back 6 months again means (just as my effort with 2007 threads) that you have to specifically spend a considerable amount of time doing that and only that. Doing so for current threads - i.e. threads where (say) today the OP has replied saying that answers his question - is just something you can do at the same time as doing normal Moderating.

     

    A massive amount of explanation. Ask any questions you want. I'll now set an alert on this - I saw your post by chance hence the delay in replying to you.

    Mike

    P.S. I have also locked threads where someone has added a new question to an ancient answered thread. I have done that after splitting off the new question into a new thread or if that's not possible after deleting that new post. Again that can be done while doing normal Moderating.

     

     

    P.P.S. All of your examples follow the method I wrote about above, where the OP has said that it answered his question and in all except one of them the OP also marked a post as an answer.

     

     

     

     

     

     


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    Sunday, January 2, 2011 5:00 PM
  • I'm of the opinion that old threads should be locked.  It is really annoying when somebody posts a reply to a thread that was "done" years ago to either ask the question again or, even more annoying, to tell the OP the solution to their problem.  The problem with this second part is that: a) the OP is probably still not waiting for an answer and b) often the poster is using something that wasn't even available back when the post was originally created.  This is really annoying.  There's even a couple of people that I've noticed responding to old threads just to post links to the "current" solution and then marking it as answered to bolster their reputation points.

    I'd say if a thread has had no activity in more than a year then it should be locked.  Seems like this is something that could be done against the backend datastore rather than manually.  Perhaps if the question has been marked as answered then it can be locked after 6 months.  Yes some threads might get locked that shouldn't but don't mods have the ability to unlock it?  If so then an e-mail to a mod would be sufficient to open a thread that shouldn't have been locked.

    Michael Taylor - 1/2/2010
    http://msmvps.com/blogs/p3net

    Sunday, January 2, 2011 11:01 PM
  • > I'd say if a thread has had no activity in more than a year then it should be locked.  Seems like this is something that could be done against the backend datastore rather than manually.  Perhaps if the question has been marked as answered then it can be locked after 6 months.

    I'm completely in agreement with all the parts of this

    - automatic

    - 12 months if no answer mark

    - 6 months if an answer mark

    perhaps also

    - 3 months if an answer mark from the original poster

    I'm doing this manually only because there is no such function (or if there is, none that I am aware about) and would be glad to hand it over to an automatic system.

    > don't mods have the ability to unlock it?  If so then an e-mail to a mod would be sufficient to open a thread that shouldn't have been locked.

    Mods can indeed unlock threads. The problem with your solution here is that if the e-mail address of the mod is made easy to find, it will be abused by people wanting to contact the Mod for other things - particularly by people asking why their post has not been marked as an answer and someone else's post has been (I've had them already even with no obvious e-mail address). I have enough e-mails through alerts without wanting more. So a solution would be needed for a "request for unmark" that would be sent to the right address but without the e-mail address being disclosed. 

    P.S.

    > There's even a couple of people that I've noticed responding to old threads just to post links to the "current" solution and then marking it as answered to bolster their reputation points.

    There's more than a couple. There are people who delight in searching for all threads with a particular buzz word and posting the same reply to all of them. Worse still are the people who use that technique in order to place their product adverts. I delete (and hunt out) those as soon as I see them. (Example: someone has a graphs software; they search forums for "graph" threads and post. Really).

     


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters

    Monday, January 3, 2011 6:20 AM