How often does WGA need to install? RRS feed

  • Question

  •    How often does this program need to be installed? It can't be removed and is on my computer twice now. I turned off Automatic Update because I don't want it installed every time I turn the computer on. I purchased an OEM version of Windows XP Pro from Newegg and, THEN, realised I would be stuck with the motherboard I installed it on. Because I was using a hand-me-down E-Machine with Windows ME and a 733 Mhz processor I decided to wait and build a new computer to install my new OS on.


       It took me awhile to get used to dual core and all the new features but I noticed right away that automatic updating added WGA a second time and I couldn't remove it. Do ya'll need me to send you a copy of the receipt? I'm sure your solution includes downloading WGA again or some other time intensive solution. Seems like I went to a lot of trouble several months ago when I originally turned off Automatic Updates and gave up after hours of searching through FAQ's. Is there a reason why I should have to keep validating every couple of months?


    Saturday, November 17, 2007 8:22 AM


All replies

  • Rugr,


    Your issue appears to be Windows Update and not Windows Genuine Advantage (WGA) related. This Forum is only for support of WGA. Your issue appears to be outside the scope of the Genuine Advantage forum. Please visit https://support.microsoft.com/oas/default.aspx?gprid=6527 and submit a support request for Windows Update problem which you are experiencing.

    You may also consider self help options detailed below.  Please visit the Discussions in Windows Update Forum located here: 


    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US  and post what exactly is causing the problem? This forum specializes with WU problems.

    1.      A great place to begin is Windows Update Troubleshooter which has helped people troubleshoot problems reported to Microsoft Product Support. Please visit; http://v4.windowsupdate.microsoft.com/troubleshoot/ and select a category on the site to get help on resolving your problem. Next I recommend visiting Windows Update Frequently Asked Questions located here:   http://support.microsoft.com/default.aspx?scid=%2Fsupport%2Fwindows%2Fupdate%2Ffaq%2FDefault.asp .  

      Next I have collected various Knowledge Base (KB) articles which may assist you with finding a resolution for the WU problem you are currently experiencing. Please review the KB articles below where you may find the problem:  

    1.      How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/kb/906602


    2.       http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us : Select "Get Help and Support" located on the left. Frequently Asked Questions



    3.      Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation:  http://support.microsoft.com/kb/943144


    4.      http://support.microsoft.com/gp/wusupport: Follow the directions to receive Windows Update Support.


    5.      Windows Update Center:  http://support.microsoft.com/ph/6527


    Hopefully the above information will resolve your problem. Should it not then hopefully I have provided you with enough information to get a resolution. Take care and should you have future WGA problems please visit me again here :-). 


    Thank you, 


     Stephen Holm

    Thursday, January 10, 2008 7:05 PM
  • Rugr47,


    "WGA" is in reality two separate utilities.


    The Validation Tool is the utility that gathers data on your system, packages it up and sends it to Microsoft's servers, which in turn examine the data and decide if your installation of XP is Genuine.  http://support.microsoft.com/kb/892130


    The Notifications Tool is the utility that is in charge of reporting the Validation status to you, the computer user, and if there is a nongenuine installation on the computer, the Notifications Tool is the one that takes you thru the steps to Get Genuine.  http://www.microsoft.com/downloads/details.aspx?FamilyID=f8b8bc77-cfa1-47bd-b325-7a6d3893add8&DisplayLang=en


    Both utilities have been thru several revisions which have improved their reliability, effectiveness, and ability to resist tampering and circumvention.


    When new editions of these two utilities are to be distributed, they are published by Microsoft/Windows Updates on the fourth Tuesday of the month, along with the other security updates that are not classified by Microsoft as "critical."  The critical updates are published on the second Tuesday.  http://en.wikipedia.org/wiki/Patch_Tuesday


    Your computer Validates ONLY when you manually request to download WGA-protected content from Microsoft servers.


    It may seem silly to continually ask the same computer running the same installation of Windows to keep validating each time protected content is downloaded.  But you have to realize that there are many scenarios where last month's Genuine installation of XP could be this month's nongenuine installation.  Two examples:  The installation could have been done under a Volume Licensing Agreement that could have expired in the interim, or could have had its VL product keys compromised.  The installation could have been "repaired" at a computer shop that used a downloaded pirated copy of XP to do the repair because they did not know how to fix the computer using the manufacturer-supplied recovery CDs.

    Friday, January 11, 2008 6:48 AM