How can I send email to hundreds of contacts with pictures and attachments?

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  Hi Justin, most reputable email and internet service providers won't let you send hundreds of emails with attachments because mass attachments clog networks and mailboxes so they won't get delivered.

  Instead, try uploading your files to the internet  and including a link in your email (which you can send using CRM or an email marketing service provider). Recipients can then download the file if they choose.

  Regards, Neil

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  Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

  • Marked as answer by Donna EdwardsMVP Sunday, January 2, 2011 6:04 PM

  Wednesday, December 15, 2010 9:11 AM

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  Hi Justin,

  Download "Microsoft Dynamics CRM 4.0 User’s Guide" form the below location and it will be useful to know more about

  Managing E-mail Activities

  Sending and Receiving E-mail in Microsoft Dynamics CRM for Outlook

  http://www.google.co.in/url?sa=t&source=web&cd=2&ved=0CB0QFjAB&url=http%3A%2F%2Fdownload.microsoft.com%2Fdownload%2Fc%2Fc%2F0%2Fcc0a8867-67d1-45a2-bfe6-c7fa964fc663%2FMicrosoft_Dynamics_CRM_4_Users_Guide.pdf&ei=94cITZb8E8_xrQfpsKzVDg&usg=AFQjCNE4-f0bzLBWw8Pkl7Mr8_qyw2g8YQ

   

  • Marked as answer by Donna EdwardsMVP Sunday, January 2, 2011 6:04 PM

  Wednesday, December 15, 2010 9:21 AM
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  Hi Justin,

  This post should help you with creating a html email template with images etc to use in your mailing. Like Neil suggested, you are better off hosting your attachments and linking to them rather than attaching them.

  Cheers, Neil.

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  Neil - My CRM Blog

  • Marked as answer by Donna EdwardsMVP Sunday, January 2, 2011 6:04 PM

  Wednesday, December 15, 2010 10:43 AM
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  Just as an addendum to the other answers, CRM 4 is designed such that you cannot add attachments to mass emails, only to individual emails, which is the problem you're hitting. You can set up an on demand workflow to send an email with an attachment and apply this workflow to up to 250 records but that is as good as it gets. CRM 2011 DOES allow attachments to be added to templates so this may also be an option.

  Leon Tribe

  Want to hear me talk about all things CRM? Check out my blog

  http://leontribe.blogspot.com/

  or hear me tweet http://www.twitter.com/leontribe

   

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  Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe

  • Proposed as answer by Leon TribeMVP Wednesday, December 29, 2010 1:43 AM

  Wednesday, December 29, 2010 1:42 AM