Answered by:
Windows locked with successful validation

Question
-
Hi,
I'm using windows vista home premium version.
I recently update windows with vista SP2, after the instillation completion windows validation appeared.
I entered my windows keys, and successful validation message box appeared.
After that the same successful validation appears at the startup , and 0xC004F012 appears after it.
Now , I have locked genius windows.
below is the Diagnostic Report
please help
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-24XC2-PB9G8-F8DJ9
Windows Product Key Hash: x9Cldx6PPF0Ckjt1xe3jwLm4br0=
Windows Product ID: 89578-OEM-7711255-15637
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {FDB70519-C81B-4430-91D4-C49237D2DA91}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: 1.7.105.35
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 1.7.105.35
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.7.105.35
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FDB70519-C81B-4430-91D4-C49237D2DA91}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-F8DJ9</PKey><PID>89578-OEM-7711255-15637</PID><PIDType>8</PIDType><SID>S-1-5-21-2357435349-3012125657-3868489953</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A300</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.30 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080318000000.000000+000</Date></BIOS><HWID>66313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: a3481201-436e-4fc9-88b4-34ccf7f81789
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00154-112-515637-02-1033-6001.0000-2032009
Installation ID: 008691764291748206200152226385217336358664634174710243
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: F8DJ9
License Status: Licensed
HWID Data-->
HWID Hash Current: OgAAAAEAAwABAAIAAgABAAAABAABAAEAJJSKqdS/YuyggEaDahRk3ILPprDy9DxkxdD+4xBSrFYqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSQCI TOSQCI00
HPET TOSQCI TOSQCI00
BOOT PTLTD $SBFTBL$
MCFG TOSQCI TOSQCI00
SLIC TOSQCI TOSQCI00
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
Wednesday, July 22, 2009 1:50 PM
Answers
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Hello SJR2005,
It appears that your Vista's Licensing Store may be semi-corrupted. Part of Vista shows it fully Genuine and Activated, but the error 0xC004F012 indicate that at least part of Vista can't seem to see the Product Key.
Below are two sets of steps. The first set will attempt to reset the Store and if that doesn't work, the next will recreate it.1) Click the option that launches an Internet Browser
2) Type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right-click on cmd.exe and select Run as Administrator
5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
6) Hit the Enter key
7) Reboot twice1) Return to the cmd windows
2) Type: net stop slsvc (it may ask you if you are sure, select yes)
3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
4) Type: rename tokens.dat tokens.bar
5) Type: cd %windir%\system32
6) Type: net start slsvc
7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
8) Reboot Twice
9) You may be required to enter Product Key from the COA sticker and then Activate again (use the Activate by Phone method)
Thank you,
Darin MS- Proposed as answer by Darin Smith MS Wednesday, July 22, 2009 5:40 PM
- Marked as answer by SJR2005 Wednesday, July 22, 2009 7:50 PM
Wednesday, July 22, 2009 5:40 PM -
Thanks Darin,
I restored the system to a date prior to the update and system is back to normal.
I tried all the methods , it didn't help much.
The same cycle keep repeating...
I will wave this SP2 until these kink of issues get resolved.
I'll will mark both replays as an answer, my answer is for people who give up easily and yours may solve other similar issues.
thanks a lot for your reply.
Wednesday, July 22, 2009 7:49 PM
All replies
-
Hello SJR2005,
It appears that your Vista's Licensing Store may be semi-corrupted. Part of Vista shows it fully Genuine and Activated, but the error 0xC004F012 indicate that at least part of Vista can't seem to see the Product Key.
Below are two sets of steps. The first set will attempt to reset the Store and if that doesn't work, the next will recreate it.1) Click the option that launches an Internet Browser
2) Type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right-click on cmd.exe and select Run as Administrator
5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
6) Hit the Enter key
7) Reboot twice1) Return to the cmd windows
2) Type: net stop slsvc (it may ask you if you are sure, select yes)
3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
4) Type: rename tokens.dat tokens.bar
5) Type: cd %windir%\system32
6) Type: net start slsvc
7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
8) Reboot Twice
9) You may be required to enter Product Key from the COA sticker and then Activate again (use the Activate by Phone method)
Thank you,
Darin MS- Proposed as answer by Darin Smith MS Wednesday, July 22, 2009 5:40 PM
- Marked as answer by SJR2005 Wednesday, July 22, 2009 7:50 PM
Wednesday, July 22, 2009 5:40 PM -
Thanks Darin,
I restored the system to a date prior to the update and system is back to normal.
I tried all the methods , it didn't help much.
The same cycle keep repeating...
I will wave this SP2 until these kink of issues get resolved.
I'll will mark both replays as an answer, my answer is for people who give up easily and yours may solve other similar issues.
thanks a lot for your reply.
Wednesday, July 22, 2009 7:49 PM