Export RRS feed

  • Question

  • One of our users is trying to export a view to excel and the "Static worksheet with records from all pages" radio button is not available. He can only export the first page. Please let me know how to fix this. Thank you.
    Friday, January 17, 2014 5:18 PM

All replies

  • As far as i am aware, there are no security role permissions that would prevent the user from doing this. If the user has access to export to excel then they should be able to export all options.

    It might just be worth checking that the user's view does indeed have multiple pages. If the view only has one page then the "Static worksheet with records from all pages" option will be hidden. This is the only reason i can think of for why the option may be hidden.

    Tuesday, January 21, 2014 8:39 AM
  • How many records is the user trying to export? It's possible the view they're working from contains more records than CRM will export at once.

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    Tuesday, January 21, 2014 2:24 PM