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unable to download malware removal RRS feed

  • Question

  • I am unable to download the microsoft malware removal tool.  Whatever virus I have is preventing me from getting on to any website with any access to malware or virus removal (just gives me a msg that the website is not available)  Internet is working (slowly) in all other respects.  My firewall is down and I am not able to turn it back on.  When I run the virus check (onecare live already installed on my computer)  it is telling me that I have trojan:win32\alureon.gen!c.  Also saying windows\system32\tdssuvrd.dll is a problem & cannot remove.
    Thanks for any help.
    Tuesday, August 11, 2009 4:39 AM

All replies

  • I have had two malwares jam up;I shut my computer off at the same exact time of the malware process and it worked. A computer comes with its security and live one is another,usually one controls the other.

    • Proposed as answer by Robert Hutrs Wednesday, November 11, 2009 1:35 AM
    Wednesday, November 11, 2009 1:35 AM