Cannot Log In RRS feed

  • Question

  • I have setup 2013 with claims-based authentication. On the CRM server, when I try to connect to https://internalcrm.[domain].com I get a login window saying "connecting to [adfsComputerName].[domain].local (different computer). However, it does not let me login using the deployment administrator's credentials and shows the login screen again and then after trying again says "The webpage cannot be found". The address now changed to https://sts.[domain].com/adfs/ls/wia?....

    Considering the above it seems I am properly redirected to the server hosting adfs. However, I do not know where it fails. It almost looks like my credentials are not accepted but I am sure I use the deployment administrator's credentials. How can I find out where exactly it fails?

    As additional information, https://sts.[domain].com/federationmetadata/2007-06/federationmetadata.xml as well as https://internalcrm.[domain].com/federationmetadata/2007-06/federationmetadata.xml works fine when I browse to these addresses.

    Tuesday, March 4, 2014 11:34 PM

All replies

  • Check the event log on the ADFS server - you'll find an error there - post it here
    Wednesday, March 5, 2014 8:32 AM
  • Check the relying party trust in ADFS to make sure it is correct.  You may need to rebuild or refresh the metadata.

    If you still have issues, I would use fiddler to trace what is happening.  You should see where the breakdown is happening and the server response.

    Jason Peterson

    Wednesday, March 5, 2014 9:21 AM