Windows not genuine. Product key blocked. Why? RRS feed

  • Question

  • After recent Microsoft update my Windows 7 Utlimate is telling me it's not genuine. Re-entering the Product Key which had been working for a while tells me the Product Key is blocked. How can I find out why it is blocked?

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YBDTQ-FTH8F-8Y88Y
    Windows Product Key Hash: n1TVGdR6gMsRNRJadLc3OD/Haoc=
    Windows Product ID: 00426-070-0040091-86034
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {B15E8031-C57C-4867-B4FD-E395A02919B7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-587-80004005_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B15E8031-C57C-4867-B4FD-E395A02919B7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8Y88Y</PKey><PID>00426-070-0040091-86034</PID><PIDType>5</PIDType><SID>S-1-5-21-3610542058-882482082-3467325466</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1701   </Version><SMBIOSVersion major="2" minor="5"/><Date>20140911000000.000000+000</Date></BIOS><HWID>93AB3907018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-070-004009-00-1033-7601.0000-0162017
    Installation ID: 004026666404723161704650224981215750708494071140597761
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8Y88Y
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 1/16/2017 5:36:15 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:15:2017 21:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            091114        APIC1137
      FACP            091114        FACP1137
      HPET            091114        OEMHPET
      MCFG            091114        OEMMCFG
      OEMB            091114        OEMB1137
      SSDT            A M I         POWERNOW

    Monday, January 16, 2017 10:38 PM


  • A blocked product keys means it likely originated from a MSDN Subscription Account that has expired.  How did you acquire your Windows 7 Ultimate license?

    Carey Frisch

    Tuesday, January 17, 2017 5:52 AM

All replies

  • A blocked product keys means it likely originated from a MSDN Subscription Account that has expired.  How did you acquire your Windows 7 Ultimate license?

    Carey Frisch

    Tuesday, January 17, 2017 5:52 AM
  • I bought it on ebay back in September from the same fellow who is now selling this one http://www.ebay.com/itm/Windows-7-Ultimate-32-64-bit-Retail-Version-/152393103657?hash=item237b563929:g:PDIAAOSwhMFXlDI~
    Tuesday, January 17, 2017 10:46 PM
  • Unfortunately, that eBay seller is offering pirated copies of Windows 7 and are non-genuine! Microsoft no longer distributes or sells licenses for Windows 7 Ultimate. The only version of Windows 7 available now is Windows 7 Professional which will require you to perform a "clean install".  Word to the wise: Avoid purchasing software from auction web sites! The goods are extremely unreliable!

    Carey Frisch

    Thursday, January 19, 2017 7:17 AM
  • Thanks, I was afraid of that but figured if it verified when I originally installed it then it was legit.
    Friday, January 20, 2017 5:49 AM