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one care does not recognize or cannot find my installed seagate freeagent backup device. RRS feed

  • Question

  • i installed the backup device in aug.09,it is properly installed and identified in my computer.i have  gone thru all the instructions in the help topix and i still get the statement from onecare,"onecare can't find backup device.please check your backup device and network connection,and then click ,start backup.i have gone thru this dozens of times and don't know what else to try.any help would be greatly appreciated,thanks.mmrjmr.
    Monday, September 21, 2009 4:37 PM

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