Dear Customer,
I'm very sorry you have a wrong place
posted. Your issue was not appears to be a relate "Fix it Center(Mr.Fix it)". So I suggest you post your issue to a correct forum. That
you can get the right solution soon. Thanks for your understanding! :)
Please Mark as Answered
If this is helpful Or Un-Mark as Answered if it is not helpful.
Best Regards,
Yan Jun
Microsoft Online Community Support