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Can't Sign-on to MS Money Plus Delux RRS feed

  • Question

  • Suddenly, whenever I try to sign on to MS Money Plus Delux (2008) I get the following message: "Your sign-in information could not be verified. Go online, and then reenter your sign-in information." I have changed my MS account password twice, but still cannot sign-on. Have read several articles, but cannot find a solution. Can anyone make sense of this?
    Sunday, March 15, 2015 4:11 AM

All replies

  • Disconnect from the Internet.  Pull your Ethernet cable or turn off
    your modem -- whatever it takes.  Start Money, click below the
    password field to select "I want to sign in to Money directly,
    without access to all online services." then click Next.

    If you get into your file, remove your LiveID.  You already
    changed your LiveID, but that did not affect your Money file.
    You must use the credentials that were in
    effect at the time that you saved that Money file.  To remove the
    Live ID, go to File-PasswordManager, and choose to remove your
    LiveID.  To remove or add a conventional password, also see
    File->PasswordManager.

    The password is case-sensitive.  If you are not sure of your
    credentials, write down what you remember.  Consider permutations.
    Check your notes.  You will not get into the file without those
    credentials in effect when the file was saved.

    Sunday, March 15, 2015 3:15 PM
    Moderator
  • Thanks, Cal. It worked! I removed the LiveID sign-on and substituted with a Money Password. You saved me from buying another program and a lot of research that I probably wouldn't have been successful at anyway. Thanks, again!
    Sunday, March 15, 2015 11:11 PM