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Running Fix It Center on Windows XP SP3 requires Administrator rights RRS feed

  • Question

  • Running Fix It Center the first time after installation requires Administrator rights. My windows domain account has Administrator rights on every domain computer, but I still get this message at startup of Fix It Center. Right clicking on the shortcut and running it as local Administrator gives an other error (different credentials between logged on user). The only way I get it working is adding my Domain Account directly to the local Administrators group, but this is not a suitable solution to manage multiple computers.

    Any suggestions how to solve this better?

    Tuesday, April 20, 2010 6:54 AM

Answers

  • Dear Fix it Center (Beta) Customers,

    Thank you for your feedbacks.

    The failure you encountered during setup using a domain administrator account is a known issue in our bug database. As a first beta release, the target audience of the application is home consumers. We will consider correcting the problem in future releases. As a workaround, you may add your domain administrator account directly as a member of the local Administartors group on the computer and re-attempt the Fix it Center (Beta) setup. Another workaround is to set up the application using a local user account in the local Administrators group of the affected computer.

    Thanks again for your patronage and feedbacks!

     

    Best regards,

     

    Daniel Chow

    Sr. Software Development Engineer

    Product Quality & Online

    Microsoft Corporation

     

    This message is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, April 21, 2010 3:41 PM
    Moderator

All replies

  • I have exactly the same problem, I am a member of the Local Administrators on the PC and part of the Domain Admins group, yet it still says I have to be an administrator
    Tuesday, April 20, 2010 10:29 AM
  • I did not realize that adding the domain account to the Administrator group would fix it.  Thanks!  Still not a permanent fix, but lets me test it for now.
    Tuesday, April 20, 2010 1:27 PM
  • Dear Fix it Center (Beta) Customers,

    Thank you for your feedbacks.

    The failure you encountered during setup using a domain administrator account is a known issue in our bug database. As a first beta release, the target audience of the application is home consumers. We will consider correcting the problem in future releases. As a workaround, you may add your domain administrator account directly as a member of the local Administartors group on the computer and re-attempt the Fix it Center (Beta) setup. Another workaround is to set up the application using a local user account in the local Administrators group of the affected computer.

    Thanks again for your patronage and feedbacks!

     

    Best regards,

     

    Daniel Chow

    Sr. Software Development Engineer

    Product Quality & Online

    Microsoft Corporation

     

    This message is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, April 21, 2010 3:41 PM
    Moderator
  • That truly sucks! The less keyboarding I have to do the better. It's like getting fully dressed before putting on your underwear! Get my drift? I too have an Administrator and PCs4People logging in at the most inconvenient times...like when I'm trying to download a program or in the middle of something creative. Makes me lose my train of thought! (I'm a journalist.) Please make this problem go away!


    Kathryn L. Dehn

    Tuesday, April 24, 2012 5:54 AM