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false negative windows validation RRS feed

  • Question

  • Like others, I am also experiencing WGA problems with my genuine version of windows.I received the following results after running the wga diagnostic tool.WGA Diagnostic Data (1.5.0530.2):--------------------Genuine Validation Status: GenuineWindows Product Key: *****-*****-QKYF9-Q73GP-WYDGYWindows Product Key Hash: xbhSKj58tsgU8Lph5hgERbZ84a8=Windows Product ID: 76477-OEM-2167005-32504Windows Product ID Type: 3Windows License Type: COA/Sysem BuilderWindows OS version: 5.1.2600.2.00010300.2.0.homDownload Center code: 4YFR5PCID: 616a844e-226e-4d99-89d4-d2dbe0a92ce4Is Admin: YesAutoDial: YesRegistry: 0x0WGA Version: Registered, 1.5.532.0.Signature Type: Unknown.Validation Diagnostic: Scan: CompleteCryptography: CompleteOffice Status: 109Office Diagnostics: Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedOffice Details: <GenuineResults><MachineData><UGUID>616a844e-226e-4d99-89d4-d2dbe0a92ce4</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-WYDGY</PKey><PID>76477-OEM-2167005-32504</PID><PIDType>3</PIDType><SID>S-1-5-21-1275210071-484763869-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0210   </Version><SMBIOSVersion major="2" minor="3"/><Date>20050905000000.000000+000</Date></BIOS><HWID>350001010402010101020201009EFEA5E1CF981A29E42541A2A9161F0B41DA550EFE214EAF54558B46D3ACA5B30000000000000000</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResultsWhen I complete the validation procedure processs at www.microsoft.com/genuine, it says: Validation Complete! Thank you for validating your copy of Microsoft Windows.Thank you for using the Windows Genuine Advantage program. You may now access resources for genuine Windows users.My browsers (both IE and firefox) crash when I attempt to access the microsoft update site and I still get an icon in the system tray that says, "you may be a victim of software counterfeiting.What is responsible for causing these issues and how can I resolve them without having to reinstall windows?Thank you in advance for your reply!Rob
    Saturday, June 3, 2006 6:14 PM

Answers

  • Go to www.microsoft.com/genuine and revalidate.

    Reboot your computer after this is done. Let us know us if this fixes the issue.

    Sometimes revalidating and rebooting correctly syncs the Windows library files.

    If not try this: Please click start, then run, then type in "wgatray.exe /b" then press enter.

    After that, log off and log back on.

    If the above does not fix the problem:

    Locate the file:

    C:\ Documents and Settings\All Users\Application Data\Windows Genuine Advantage\data\data.dat and delete it. Reboot, send your browser to http://www.microsoft.com/genuine/ and click "Validate Windows".

    Saturday, June 3, 2006 8:59 PM
    Moderator