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Not able to UPDATE SOFWARE...!!!!! RRS feed

  • Question

  • I keep getting an error message at the final stage of software update, saying I need to shut down two programs;
     
    Microsoft Database Daemon
    Syncservices Agent.
     
    My computer will not shut them down despite several repeated attempts. I cannot find these programs in my computer to shut them down on my own.
     
    I never have this problem in N America where I bought my Mac Pro, only when I travel in Asia...
     
    Anybody tell me how to turn these off? find them?
    • Moved by Naomi N Thursday, April 25, 2013 6:45 PM Irrelevant for this forum
    Wednesday, April 24, 2013 8:28 PM

Answers

  • Open up Activity Monitor from Applications > Utilities.

    In there you will see those two processes. Highlight them one by one and close them by clicking the Quit button at the top left corner.

    I hope this will help you. Thanks

    • Marked as answer by Waver159 Thursday, April 25, 2013 12:38 PM
    Thursday, April 25, 2013 11:44 AM
  • Thanks for help. I don't know why i wasn't looking there.
    Thursday, April 25, 2013 12:38 PM

All replies

  • Ms Office for Mac 2011
    Thursday, April 25, 2013 11:41 AM
  • Thanks for help. I don't know why i wasn't looking there.
    Thursday, April 25, 2013 12:38 PM