locked
unvalid product key RRS feed

  • Question

  • my product key is not vaild and i dont know any one else with it what shall i do
    Thursday, April 19, 2007 4:23 PM

Answers

  • Azo,

    Please follow these steps for assistance:

     

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the Copy button, then paste the report into a fresh thread in the "Problems" section at this link:  http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25.

     

    The section of the forum you are in now is for comments and other feedback.  Don't forget to include a full description of your problems in the new post.

     

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    • Marked as answer by JeniferA Thursday, September 11, 2008 6:38 PM
    Thursday, April 19, 2007 4:59 PM