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Windows XP Validation Error RRS feed

  • Question

  • My laptop is 3 years old and had to reformat my hard drive. I lost my original install discs and so called HP and had them send me replacement cd's. Now when I try to validate the product key from the bottom of the laptop, I get the validation error and so can not download any updates. Could you please help me figure out how my product code became invalid? I blanked out the whole key, do you need the last three like it was originally?

     

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-*****-*****-*****

    Windows Product Key Hash: Ciu1hJyNSa31kWzeN1Wwc90x5lQ=
    Windows Product ID: 76477-OEM-2155861-70690
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {6BF67399-7432-49B0-877B-FA5BFE9312E9}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Vista BRT Data-->
    Grace Flag: N/A
    Commit: N/A
    Reboot Flag: N/A
    ThreatID(s): N/A
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6BF67399-7432-49B0-877B-FA5BFE9312E9}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HJ8VT</PKey><PID>76477-OEM-2155861-70690</PID><PIDType>3</PIDType><SID>S-1-5-21-2025429265-920026266-854245398</SID><SYSTEM><Manufacturer>Hewlett-Packard </Manufacturer><Model>Pavilion zt3300 (PF087UA#ABA)   </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68BAL Ver. F.55</Version><SMBIOSVersion major="2" minor="3"/><Date>20050714000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>DEF03A07018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Wednesday, October 17, 2007 5:21 AM

Answers

  • Your Windows XP installation is not activated.  Please activate Windows XP:

     

    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Wednesday, October 17, 2007 4:31 PM
    Moderator