i cant validate windows with my product key because theres nowhere i can go to do so RRS feed

  • Question

  • recently i bought a new compy of xp which turned out to be bad although i still have my product key from my last copy which i lost the disk for so i could not install it on my new hard-drive. However i still have my old product key on the side of my computer, how do i use this to validate xp and where do i go. 
    Monday, December 10, 2007 5:05 PM


  • Bean,


    Curious can you please share with me where your purchased the new copy of XP as well as provide any information such as their website or a good number? Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.This will help us analyze what you are currently experiencing so we may propose a resolution.  As far as switching the keys around I do not think this is a good idea nor will it work. 


    Step 2 is tell us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.


    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Thank you,


    Stephen Holm, MS

    Monday, December 10, 2007 8:33 PM