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    All of a sudden my  Windows Live One Care monthly report screen keeps popping up.  This is my 2nd year of subscription and the 1st time this happens.  I close it down, it pops back up.  My light is green and I don't know what to do.  I close it, it reopens and blinks.  Any suggestions?
    Thanks, Dagmar
    • Moved by JimR1Moderator Saturday, January 31, 2009 11:27 PM (Moved from Windows Live OneCare Backup and Restore to Windows Live Onecare Monthly Report)
    Saturday, January 31, 2009 4:26 PM

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    Hello Dagmar, If there are no actions to take on the Monthly Report open One Care>Change Settings>Logging and if "Display Monthly Report Automatically" is checked, uncheck it to see if that resolves the issue. 
    Jim
    • Marked as answer by Daggy Saturday, January 31, 2009 7:58 PM
    Saturday, January 31, 2009 6:16 PM
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    Hello Dagmar, If there are no actions to take on the Monthly Report open One Care>Change Settings>Logging and if "Display Monthly Report Automatically" is checked, uncheck it to see if that resolves the issue. 
    Jim
    • Marked as answer by Daggy Saturday, January 31, 2009 7:58 PM
    Saturday, January 31, 2009 6:16 PM
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    Thank you Jim.  I did what you suggested and waited 5 minutes and it didn't open up by itself no more.  It really got annoying.  Your help is greatly appreciated.  Regards, Dagmar
    Saturday, January 31, 2009 6:55 PM
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    I find the monthly report to be of little use, but you may want to view it, so try resetting the database with this tool to stop the problem:
     

    http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Monday, February 2, 2009 4:57 PM
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