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Windows 7 Build 7601 not genuine RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Gerbi\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2617306061-2394120271-212641355</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 14 Notebook PC          </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100827000000.000000+000</Date></BIOS><HWID>C95A3B07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-135-672834-02-3081-7601.0000-1822011
    Installation ID: 017221453580074180108356007274014561370485335850274400
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TW6F3
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 6/07/2011 2:29:33 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:4:2011 00:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEA6GFoKs44jls4kKQmLOJiPRAaLmtEvXZW
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HP     SLIC-MPC
      FACP HP     SLIC-MPC
      HPET HP     SLIC-MPC
      BOOT HP     SLIC-MPC
      MCFG HP     SLIC-MPC
      ASF! HP     SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      ASPT HP     SLIC-MPC
      DMAR INTEL CP_FIELD
      SSDT TrmRef PtidDevc

    Tuesday, July 5, 2011 4:37 PM

Answers

All replies

  • "griconalla" wrote in message news:ee3dfdc4-c117-4a32-88e2-62a8537182a8...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
     

    I can see no problems with this report - are you still seeing the non-genuine message?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 5, 2011 4:57 PM
    Moderator
  •  

    yes... i ran the MGAdiag again

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110408-1631

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Gerbi\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2617306061-2394120271-212641355</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 14 Notebook PC          </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100827000000.000000+000</Date></BIOS><HWID>C95A3B07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00196-135-672834-02-3081-7601.0000-1822011

    Installation ID: 017221453580074180108356007274014561370485335850274400

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: TW6F3

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 6/07/2011 5:18:53 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 7:4:2011 00:15

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEA6GFoKs44jls4kKQmLOJiPRAaLmtEvXZW

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HP     SLIC-MPC

      FACP HP     SLIC-MPC

      HPET HP     SLIC-MPC

      BOOT HP     SLIC-MPC

      MCFG HP     SLIC-MPC

      ASF! HP     SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      ASPT HP     SLIC-MPC

      DMAR INTEL CP_FIELD

      SSDT TrmRef PtidDevc

     

     

     

    Tuesday, July 5, 2011 7:20 PM
  • "griconalla" wrote in message news:7c102480-1e5b-4b25-8ddd-ee848d2aa989...

     

    yes... i ran the MGAdiag again

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

     

     


    Ah - now we are getting somewhere :)
    The only problem is that I'm not sure where :(
    The problem is that although the first line indicates a Validation failure, there's is no error message in the report to support that failure.
    I suspect that if you were to run MGADiag again, it would come up clean..
     
    This probably means that there is a 'race condition' where the Software Protection system is fighting for control of a file with another application (probably the AV) - what anti-virus are you using?
     
    Just in case, please try manual validation at www.microsoft.com/genuine/validate  - if it passes, you'll be offered IE9 and MSE. (if it fails it'll be obvious - please let us know the exact error message!)
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 5, 2011 7:46 PM
    Moderator
  •  

    I tried what you suggested... it says in this link: www.microsoft.com/genuine/validate that windows is genuine but the print still remains in my desktop.

    The print disappears when I restart my computer and it will show up again approximately after an hour of use. That time will be the start of my problem because the "optional update delivery is not working" will appear every time i'll try to look for updates.

     I am using Microsoft Security Essentials... here is another run of the diagnostics after i validated online.


    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->


    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110408-1631

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A


    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Gerbi\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2617306061-2394120271-212641355</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 14 Notebook PC          </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100827000000.000000+000</Date></BIOS><HWID>C95A3B07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->

    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00196-135-672834-02-3081-7601.0000-1822011

    Installation ID: 017221453580074180108356007274014561370485335850274400

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: TW6F3

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 6/07/2011 5:56:57 AM


    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 7:6:2011 05:55

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:



    HWID Data-->

    HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEA6GFoKs44jls4kKQmLOJiPRAaLmtEvXZW


    OEM Activation 1.0 Data-->

    N/A


    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HP     SLIC-MPC

      FACP HP     SLIC-MPC

      HPET HP     SLIC-MPC

      BOOT HP     SLIC-MPC

      MCFG HP     SLIC-MPC

      ASF! HP     SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      ASPT HP     SLIC-MPC

      DMAR INTEL CP_FIELD

      SSDT TrmRef PtidDevc


     

    Tuesday, July 5, 2011 8:01 PM
  • Partial Product Key: TW6F3

    Noel, is it a clue the partial product key does not match the key in use?

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Tuesday, July 5, 2011 8:07 PM
    Answerer
  • "griconalla" wrote in message news:58e31fb8-e468-42e7-af8f-cb5dc0796f40...

     

    I tried what you suggested... it says in this link: www.microsoft.com/genuine/validate that windows is genuine but the print still remains in my desktop.

    The print disappears when I restart my computer and it will show up again approximately after an hour of use. That time will be the start of my problem because the "optional update delivery is not working" will appear every time i'll try to look for updates.

     I am using Microsoft Security Essentials... here is another run of the diagnostics after i validated online.


    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->


    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Interesting tale! - and very different to the usual one with a race condition.
    I suspect that perhaps you have the remains of an earlier Anti-Virus still on the system, and it's interfering with  MSE and the SP system.
    What Anti-Virus solutions have EVER been installed on the system since the last time it was recovered to factory-fresh?
    Do you have any other anti-malware software installed (other than MSE, that is)? - if so, what?
    If you don't have it already, download and install the free version of MalwareBytes Anti-Malware (www.malwarebytes.org) - do NOT elect to run the real-time projection feature offered as a trial. Update it, and run a full system scan in your man user account, and quick scans in all other accounts.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 5, 2011 8:12 PM
    Moderator
  • My computer has norton when i first got it... i uninstalled it and installed the microsoft security essentials... how would i remove the remains of norton?

    Tuesday, July 5, 2011 8:18 PM
  • "george1009" wrote in message news:3b57f7cf-a987-40a8-a021-0c91f387e42e...

    Partial Product Key: TW6F3

    Noel, is it a clue the partial product key does not match the key in use?

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9


    Yikes! - well spotted!
     
    OK - this could certainly cause confusion (for me at least <g>, if not for the OS!).
    I've only seen this once before and we never got to fix it - but \I have had a few ideas since....
     
    @griconalla.
    Please try this
    Open Windows Explorer, and navigate to the C:\Windows folder.
    find the System32 folder it contains, and right-click on it, and select Properties.
    On the General tab, you'll see a 'blob' in the Read-only selection box - clear it by clicking once on it, then click on Apply.
    You'll be asked whether you want to apply this to all files, subfolders and folders or not - yes, you do.
    Wait for a while while it sorts itself out - the 'blob' will probably re-appear, but don't worry about that (hopefully this will have reset all read permissions to the default.). Click OK, and reboot.
    Now you need to change the Product Key to the one on your COA sticker, using the Change Product Key link on the System Properties page, and then Activate the system - probably by telephone.
     
    Do that, then reboot again, and run another MGADiag report, and post your results.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 5, 2011 8:27 PM
    Moderator
  • "griconalla" wrote in message news:59b18e59-7878-4221-b86b-78705e53e28a...

    My computer has norton when i first got it... i uninstalled it and installed the microsoft security essentials... how would i remove the remains of norton?


    Use the Norton Removal tool -

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 5, 2011 8:28 PM
    Moderator
  • I'll just finish the malwarebytes scan and i'll do that right away...
    Tuesday, July 5, 2011 8:39 PM
  • The only issue here now is when i reboot the computer the print will disappear and will probably reappear later... i hope the steps that we're doing will work...

     

    Tuesday, July 5, 2011 8:51 PM
  • "griconalla" wrote in message news:0ede7f64-b849-433f-8cd3-7f7b9c099432...

    The only issue here now is when i reboot the computer the print will disappear and will probably reappear later... i hope the steps that we're doing will work...

     


    Don't we all.... :)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 5, 2011 8:59 PM
    Moderator
  • Here it is... back to validation code 0... the waiting game starts now
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Gerbi\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2617306061-2394120271-212641355</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 14 Notebook PC          </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100827000000.000000+000</Date></BIOS><HWID>C95A3B07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-135-672834-02-3081-7601.0000-1822011
    Installation ID: 017221453580074180108356007274014561370485335850274400
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TW6F3
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 6/07/2011 11:42:15 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:6:2011 05:55
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEA6GFoKs44jls4kKQmLOJiPRAaLmtEvXZW
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HP     SLIC-MPC
      FACP HP     SLIC-MPC
      HPET HP     SLIC-MPC
      BOOT HP     SLIC-MPC
      MCFG HP     SLIC-MPC
      ASF! HP     SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      ASPT HP     SLIC-MPC
      DMAR INTEL CP_FIELD
      SSDT TrmRef PtidDevc
    Wednesday, July 6, 2011 1:46 AM
  • Download and install the latest BIOS Update and the Essential System Updates for your specific model HP ENVY 14 Notebook PC from HP Support & Drivers.
    Carey Frisch
    Wednesday, July 6, 2011 2:01 AM
    Moderator
  • "griconalla" wrote in message news:def73f80-4d7e-4ab9-98c7-70046633f2f7...
    Here it is... back to validation code 0... the waiting game starts now
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
     
     
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Partial Product Key: TW6F3
    License Status: Licensed
     
     

    Unfortunately, the symptoms are still the same -  (and installing another BIOS won't help)
     
    At this point, it's probably best if I point you in the direction of WGA Support
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
     
    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0
     
    Please let us know if (and how)  MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 6, 2011 6:34 AM
    Moderator
  • The Windows 7 Build 7601 appeared again approx 2 hrs of use

     

    Here it is:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110408-1631

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Gerbi\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2617306061-2394120271-212641355</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 14 Notebook PC          </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100827000000.000000+000</Date></BIOS><HWID>C95A3B07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00196-135-672834-02-3081-7601.0000-1822011

    Installation ID: 017221453580074180108356007274014561370485335850274400

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: TW6F3

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 6/07/2011 4:43:32 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 7:6:2011 05:55

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEA6GFoKs44jls4kKQmLOJiPRAaLmtEvXZW

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HP     SLIC-MPC

      FACP HP     SLIC-MPC

      HPET HP     SLIC-MPC

      BOOT HP     SLIC-MPC

      MCFG HP     SLIC-MPC

      ASF! HP     SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      ASPT HP     SLIC-MPC

      DMAR INTEL CP_FIELD

      SSDT TrmRef PtidDevc

     

     

    Wednesday, July 6, 2011 6:47 AM
  • "griconalla" wrote in message news:c61af6b2-059d-43c6-978e-3456e552e958...

    The Windows 7 Build 7601 appeared again approx 2 hrs of use

     

    Here it is:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

     

    Partial Product Key: TW6F3

     


    It must be detecting the difference in the keys.
    .... just in case...
    try this.
    Recreate the Licensing Store
        1) Click Start button.
        2) Type: CMD.exe into the 'Search programs and files' field
        3) Right-Click on CMD.exe and select Run as Administrator
        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
        Note: the Software Protection service may not be running, this is ok.
        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
        6) Type: rename tokens.dat tokens.bar
        7) Type: cd %windir%\system32
        8) Type: net start sppsvc
        9) Type: slui.exe
        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
     
    Reboot and  Post back with a new MGADiag report
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 6, 2011 6:57 AM
    Moderator
  • failed to create output files, hr = 0x80070002 when i press copy on MGADiag report

    What is happening now??

    Wednesday, July 6, 2011 7:19 AM
  • Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

     

    this is the thing that i noticed... the product key that i've been entering is different from this

    Wednesday, July 6, 2011 7:23 AM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Gerbi\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A8668DF8-CF9E-412B-BB6A-CA2C1F0B0EAD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2617306061-2394120271-212641355</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 14 Notebook PC          </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100827000000.000000+000</Date></BIOS><HWID>C95A3B07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Error: product key not found.
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004F022
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:6:2011 17:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEA6GFoKs44jls4kKQmLOJiPRAaLmtEvXZW
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HP     SLIC-MPC
      FACP HP     SLIC-MPC
      HPET HP     SLIC-MPC
      BOOT HP     SLIC-MPC
      MCFG HP     SLIC-MPC
      ASF! HP     SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      ASPT HP     SLIC-MPC
      DMAR INTEL CP_FIELD
      SSDT TrmRef PtidDevc
    Wednesday, July 6, 2011 7:57 AM
  • i dont know what i happening now. i could no longer validate my windows online... please help. 
    Wednesday, July 6, 2011 8:00 AM
  •  

    I don't know what is happening now... it seems like MSAdiag can no longer find my product key after doing the instructions given.

     

    This is not going well. And nobody seems to reply.

    Wednesday, July 6, 2011 10:11 AM
  • "griconalla" wrote in message news:cdf2128f-4d1a-4544-965f-2d6d64d54fa2...

     

    I don't know what is happening now... it seems like MSAdiag can no longer find my product key after doing the instructions given.

     

    This is not going well. And nobody seems to reply.


    Give us a chance! - we're all volunteers here, and have our own lives as well as supporting others:)
     
     
    At this point there's nothing we can do in the forum anyhow - your problem is identical to an earlier, and we were unable to solve that (and I've run out of fresh ideas, and it seems that you've run out of patience).
     
    I recommend that you go through the WGA support procedures with MS direct....
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
     
    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0
     
    Please let us know if (and how)  MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 6, 2011 11:17 AM
    Moderator
  •  

    Sorry Mate. No luck for me then

     

    I already went through that support page. They are not helping me because i cant provide the Product ID because it has gone missing. Thanks for your help anyway.

    Wednesday, July 6, 2011 11:24 AM
  • "griconalla" wrote in message news:4626f04a-62a8-4a8b-9919-c9ec2b09434c...

     

    Sorry Mate. No luck for me then

     

    I already went through that support page. They are not helping me because i cant provide the Product ID because it has gone missing. Thanks for your help anyway.


    You have the Product ID in your MGADiag report....
    Windows Product ID: 00359-OEM-8992687-00010

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 6, 2011 12:10 PM
    Moderator
  •  

    i have to deal with two things now my windows wont validate online and the build 7601 Windows not genuine is up again.

    Thursday, July 7, 2011 6:56 AM
  • "griconalla" wrote in message news:2cd55ab2-2746-4454-bd7b-1667446c87ec...

     

    i have to deal with two things now my windows wont validate online and the build 7601 Windows not genuine is up again.


    Not surprising when there are apparently two Keys installed - try the support lines, using the PID I gave you.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, July 7, 2011 7:11 AM
    Moderator