We're running CRM 2013, SP1 in a 3-server topology.
So our issue is that whenever a new user is added, none of their information is automagically pulled from AD. We punch in their username as such: <domain>\<username> and tab out, but none of the other values are filled in. I ran some
traces and found that every time we attempt this process, the request is being sent to one of our VNX servers. I have no clue how or why this happened, it just doesn't make sense. I added the PreferredDc string value to the HKLM\..\MSCRM keys on
both the front-end and back-end servers and rebooted 'em. I retried the process when it came back and still saw LDAP requests launched at our VNX server.
Ideas?