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CRM 2013 sending LDAP requests to VNX server RRS feed

  • Question

  • We're running CRM 2013, SP1 in a 3-server topology.

    So our issue is that whenever a new user is added, none of their information is automagically pulled from AD.  We punch in their username as such: <domain>\<username> and tab out, but none of the other values are filled in.  I ran some traces and found that every time we attempt this process, the request is being sent to one of our VNX servers.  I have no clue how or why this happened, it just doesn't make sense.  I added the PreferredDc string value to the HKLM\..\MSCRM keys on both the front-end and back-end servers and rebooted 'em.  I retried the process when it came back and still saw LDAP requests launched at our VNX server.

    Ideas?

    Wednesday, May 20, 2015 12:45 PM