Summary :
========
Async Service abruptly stopped and restarted automatically which caused multiple customer requests to fail. We observed this issue with same error message twice. Following logs observed in Event viewer.
Number of times issue observed: 2 Times
==============================
LOGS:
----------------------------------------------
Host RKDYNCRM1: A Microsoft Dynamics CRM Asynchronous Processing Service operation of type 1 has been suspended
Organization ID: 18f93d98-abdb-4d6e-b9f5-0d4f7b5500e5
Organization Unique Name: Redknee
Error code: 80044151
Error description: Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: SQL timeout expired.Detail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="">http://schemas.microsoft.com/xrm/2011/Contracts">
<ErrorCode>-2147204783</ErrorCode>
<ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>SQL timeout expired.</Message>
<Timestamp>2013-12-10T18:18:43.7544404Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>System.Data.SqlClient.SqlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #FC0043A7</Message>
<Timestamp>2013-12-10T18:18:43.7554407Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>
----------------------------------------------
We don't want to face this situation again. Kindly Help.
Summary :
========
Async Service abruptly stopped and restarted automatically which caused multiple customer requests to fail. We observed this issue with same error message twice. Following logs observed in Event viewer.
Number of times issue observed: 2 Times
==============================
LOGS:
----------------------------------------------
Host RKDYNCRM1: A Microsoft Dynamics CRM Asynchronous Processing Service operation of type 1 has been suspended
Organization ID: 18f93d98-abdb-4d6e-b9f5-0d4f7b5500e5
Organization Unique Name: Redknee
Error code: 80044151
Error description: Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: SQL timeout expired.Detail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="">http://schemas.microsoft.com/xrm/2011/Contracts">
<ErrorCode>-2147204783</ErrorCode>
<ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>SQL timeout expired.</Message>
<Timestamp>2013-12-10T18:18:43.7544404Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>System.Data.SqlClient.SqlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #FC0043A7</Message>
<Timestamp>2013-12-10T18:18:43.7554407Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>
----------------------------------------------
We don't want to face this situation again. Kindly Help us.
