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XP Media Center Edition Validation error RRS feed

  • Question

  • I get the my copy is not valid error.

    Ran the diagnostic tool. Results below.

    Version: Windows XP Media Center Edition 2005
    Dell

    I think my problem is that I had to have work down the computer. The shop I took it to must have reinstalled XP.

    I tried to download and install the product key tool. Denied because my version is not valid it says.

    How can I fix this??





    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23418
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.med
    ID: {C6D6BD18-3C75-4829-B4EE-D0AD31B72BE2}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C6D6BD18-3C75-4829-B4EE-D0AD31B72BE2}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23418</PID><PIDType>1</PIDType><SID>S-1-5-21-1220945662-1592454029-682003330</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell DM051                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20060331000000.000000+000</Date></BIOS><HWID>144738770184E07C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll" Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1AC50:Dell Inc|1AC50:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Carey FrischMVP, Editor Thursday, October 1, 2009 10:28 PM Moved to relevant category (From:Genuine Advantage Offers - Eligibility Issues Forum)
    Tuesday, September 29, 2009 11:52 PM

Answers

  • Hi RobinSteb,

      Yes, that is a common occurrance. Microsoft has even provided training to repair shops on how this type of practice negatively effects the repair shop's customers, but most don't seem to care because the customer usually doesn't come back and complain to them, but usually blames Microsoft instead.

      Unfortunatly, If the Product Key Update Tool didn't work then the only other option would be to save all your importent files off the computer and reinstall using the Recovery Software provided by Dell with your computer.  If you can find the recovery software, you can contact Dell for replacment. (it might not be a bad idea to make the Repair Shop do the reinstall. As payment for the inconvenience they caused you...but that's just my opinion).

    Thank you,
    Darin MS
    Friday, October 2, 2009 9:06 PM