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WGA Validation Tool won't load or run RRS feed

  • Question

  • Hi,

     

    I'm trying to update my XP Pro installation and when I try running the Windows Genuine Advantage Validation Tool from http://www.microsoft.com/genuine/downloads/validate.aspx?LegitCheckError=-2146827850&End=http%3a%2f%2fwww.update.microsoft.com%2fmicrosoftupdate%2fv6%2fdefault.aspx&ReportSuccess=true&displayLang=en the ActiveX won't load. Even the alternate method won't load. I just keep getting a window that loops over and over again whenever I click on alternate method. Here's the MGA info:

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-DT46T-BPCVM-Y2HB8
    Windows Product Key Hash: DGMaqi9eGGp3IGF0+5H/JAKM1ps=
    Windows Product ID: 76487-OEM-2269277-36171
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {87F6C86C-9A5D-4B92-B18C-FA5EE218B8C1}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{87F6C86C-9A5D-4B92-B18C-FA5EE218B8C1}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y2HB8</PKey><PID>76487-OEM-2269277-36171</PID><PIDType>3</PIDType><SID>S-1-5-21-2025429265-162531612-839522115</SID><SYSTEM><Manufacturer>XFX79U</Manufacturer><Model>XFX nForce 790i Ultra 3-Way SLI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20080516000000.000000+000</Date></BIOS><HWID>F0E533EF01848078</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Saturday, June 21, 2008 4:51 PM

Answers

  • Hi Lori,

     

    Thank you very much! Replacing and registering the LegitCheckControl.dll fixed the problem. Btw, just to give you a little history, I applied SP3 to XP Pro. After finishing and restarting a cmd window came up and showed a lot of errors. Something about incorrect parameter or something like that. After that I rolled back SP3 and went with SP2. I ran into the WGA problem because I was trying to apply additional patches via the Microsoft update site. Do you think I still need to re-install XP from scratch? I'm also waiting for my copy of Vista Ultimate Retail to ship and will be configuring my system to dual boot XP Pro or Vista Ultimate. Any advice would be appreciated. Thanks again!

     

    Regards,

    Leo

     

    Tuesday, June 24, 2008 6:28 PM
  • Leo,

     

    I'm glad to hear that the validation issue has been resolved.  As far as the errors you've seen after installings Windows Service Pack 3, you may want to make a note of what the error messages are/were and include it in your next posting

    whether in this forum or the Windows Update forums. I would recommend using the forums for updates as it is out of the scope of this forum.

     

    Here are some resources on the Windows Updates page to find assistance in solving your Windows Updates difficulties or, visit the WU Solution Center here:  http://support.microsoft.com/ph/6527

     

     Or, have a look at the WU support forum:  http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US

     

    Last if you try installing updates from the Windows Update Web site, from the Microsoft Update Web site, or by using the Automatic Updates feature, you receive a message that states that the update or the updates were not installed successfully. However, the updates are not displayed in the Update History part of the Web site. Please review Knowledge Base (KB) article 943144 “Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation” located here:

    http://support.microsoft.com/kb/943144

     

                Hopefully the above information will resolve your problem. Take care and should you have future WGA problems please the WGA Forum again.

     

    Lori MS
    Tuesday, June 24, 2008 10:58 PM

All replies

  • Microsoft Genuine Advantage – Diagnostic Site

    http://www.microsoft.com/genuine/diag/

     

    Saturday, June 21, 2008 8:41 PM
    Moderator
  •  

    Leo Arceo,

     

    From the diagnostic report, our tools indicate that  Windows XP Professional is genuine.

     

    If you are still having issues loading active x, please follow the instructions for manual active x installation:

     

    1.      Click the Start button, then click “Run”

    2.      Type in “iexplore http://go.microsoft.com/fwlink/?LinkID=39204” then click ‘OK’. You will be prompted to download “LegitCheckControl.cab”.

    3.      Choose Open. Once this completes, a window will open showing two files, LegitCheckControl.dll and LegitCheckControl.inf. Leave this window open for now.

    4.      Click the Start button, then click “Run”

    5.      Type in “system32”, then click ‘OK’. (If you are running Windows XP, you may need to click “show files” to allow access to this system directory.)

    6.      Drag the LegitCheckControl.dll file from the window that was open into the system32 directory. If you are prompted to overwrite a file, choose ‘Yes’ to overwrite any existing file. (If you are running Vista, you may be prompted to provide administrator permission to complete the action. If so, press “Continue” and allow it.)

    7.      Click the Start button, then click “Run”

    8.      Type “regsvr32 LegitCheckControl.dll”, and then click ‘OK’.

    9.      You should see a dialog saying “DllRegisterServer in LegitCheckControl.dll succeeded.”

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully?

     

    Should you have additional problems please review the knowledge base (KB) article “How to activate Windows XP” located @ http://support.microsoft.com/default.aspx?scid=kb;en-us;307890&sd=techh .      

     

                Restart the computer and contact the Microsoft Activation

     

     Center to re-activate Windows should there be problems should you need assistance. Activation and registration of a Microsoft product is located @:  http://support.microsoft.com/kb/326851/en-us . 

    The Office Activation Center can be reached at (888) 652-2342 from 8:00 AM to 10:00 PM Pacific Time

     

    Lori MS

    Monday, June 23, 2008 5:44 PM
  • Hi Lori,

     

    Thank you very much! Replacing and registering the LegitCheckControl.dll fixed the problem. Btw, just to give you a little history, I applied SP3 to XP Pro. After finishing and restarting a cmd window came up and showed a lot of errors. Something about incorrect parameter or something like that. After that I rolled back SP3 and went with SP2. I ran into the WGA problem because I was trying to apply additional patches via the Microsoft update site. Do you think I still need to re-install XP from scratch? I'm also waiting for my copy of Vista Ultimate Retail to ship and will be configuring my system to dual boot XP Pro or Vista Ultimate. Any advice would be appreciated. Thanks again!

     

    Regards,

    Leo

     

    Tuesday, June 24, 2008 6:28 PM
  • Leo,

     

    I'm glad to hear that the validation issue has been resolved.  As far as the errors you've seen after installings Windows Service Pack 3, you may want to make a note of what the error messages are/were and include it in your next posting

    whether in this forum or the Windows Update forums. I would recommend using the forums for updates as it is out of the scope of this forum.

     

    Here are some resources on the Windows Updates page to find assistance in solving your Windows Updates difficulties or, visit the WU Solution Center here:  http://support.microsoft.com/ph/6527

     

     Or, have a look at the WU support forum:  http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US

     

    Last if you try installing updates from the Windows Update Web site, from the Microsoft Update Web site, or by using the Automatic Updates feature, you receive a message that states that the update or the updates were not installed successfully. However, the updates are not displayed in the Update History part of the Web site. Please review Knowledge Base (KB) article 943144 “Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation” located here:

    http://support.microsoft.com/kb/943144

     

                Hopefully the above information will resolve your problem. Take care and should you have future WGA problems please the WGA Forum again.

     

    Lori MS
    Tuesday, June 24, 2008 10:58 PM