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How to turn CRM phone number formating RRS feed

  • Question

  • I have an on premise installation of CRM 2013, and need to remove the formatting for phone number fields. CRM currently formats these to allow the user to click on the field and call the phone number.  This may be a nice feature, but it is not desired in this case.

    I found the setting to change the phone number provider, but there is no setting here for "None".  I would think that there should definitely be a way to turn this option off, as it gets extremely annoying if you do not have Linq or Skype installed.

    Tuesday, December 17, 2013 10:05 PM

All replies

  • As of now there is no setting available to turn off the phone integration. You could vote for this feature @ https://connect.microsoft.com/dynamicssuggestions/feedback/details/809746/ability-to-turn-off-phone-integration-lync-and-skype

    If my response helps you in finding your answer then please click 'Mark as Answer' and 'Vote as Helpful'

    • Proposed as answer by Mamatha Swamy Tuesday, December 17, 2013 10:51 PM
    Tuesday, December 17, 2013 10:51 PM