Hi I have an ACER aspire 1500 whose hard drive crashed. I replaced the harddrive and restored the software using the ACER disks and have now got to the point where I can access the internet and wanted to update windows. I can't register my software for some
reason but more importantlyI can't validate windows. I have tried various windows tools, entered the code on the sticker on my computer, run the active x thing to reinstal that. and now I have run the diagnostic thing and am posting the copied thing to this
- please can someone sort this it's doing my head in.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Cryptographic Errors Detected
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-JJ9HM-RTHKM-XXF4G
Windows Product Key Hash: LbdJrhSfC8egdiWjLRu9zgnloww=
Windows Product ID: 55277-OEM-2152605-94662
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.1.0.hom
ID: {D5F2A788-4C10-42E9-AAF8-DAEB3AEF4339}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Not Registered. - 0x800703e71.7.69.2
Signed By: N/A, hr = 0x80004005
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: Cryptographic Errors Detected
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D5F2A788-4C10-42E9-AAF8-DAEB3AEF4339}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XXF4G</PKey><PID>55277-OEM-2152605-94662</PID><PIDType>3</PIDType><SID>S-1-5-21-3664680027-664144112-4053925958</SID><SYSTEM><Manufacturer>Acer
</Manufacturer><Model>Aspire 1500 </Model></SYSTEM><BIOS><Manufacturer>Phoenix </Manufacturer><Version>V1.06 </Version><SMBIOSVersion major="2" minor="3"/><Date>20040211******.******+***</Date><SLPBIOS>AcerSystem
,AcerSystem </SLPBIOS></BIOS><HWID>934F3B07018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Acer
Inc.</name><model>AcerSystem</model></SBID><OEM/><GANotification/></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 12ACA:Acer Incorporated|7F94:Semp Toshiba Informatica Ltda|7F94:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: AcerSystem ,AcerSystem
OEM Activation 2.0 Data-->
N/A
That is what it comes up with..... HELP
