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Windows7 OEM Activation problem RRS feed

  • Question

  • Hi,
    I have some issues while trying to activate the windows7 on my laptop. I have Lenovo L530 with OEM Win7 Pro. It arrived with Win8 recovery media.  We changed the hard disk on it, since the original was not readable. After the  replacement of the disk I installed Win7 OS and wasn't able to activate it with the Key that was used on the previous installation. Is there any way to activate Win7 because I am using some applications that doesn't run on win8.

    Thank You for your answer

    Best regards

    Monday, September 22, 2014 12:47 PM

Answers

  • Have you tried activating by phone?

    Click on the Start button and in the Search box, type SLUI 4 and press Enter.  Follow the instructions, but when asked which service you require by the automated system, do NOT reply - this should get a live person to respond.

    Also - you mention that you installed Windows 7 on the new HD.  Where did you get the installation disk (and HD) from?  Were they supplied by Lenovo?  Because an OEM install is only good for the hardware upon which it is initially installed and if it is from a different system it may not work.


    Please do not read this sentence. Please ignore the previous sentence.

    • Marked as answer by Dejvis007 Tuesday, September 23, 2014 7:00 AM
    Monday, September 22, 2014 2:15 PM

All replies

  • MGA Diagnostic Report:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    One Issue Per Thread:

    Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post your issue in another person's thread). 

    It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.

    New to the Forums?

    Note that if you are new to these forums, you may find that you are unable to post due to a restriction on the inclusion of links and pictures.
    Simply delete the only lines that contain links -  this will allow the remainder of the report to upload (and those lines are not generally critical to the report anyhow)


    Please do not read this sentence. Please ignore the previous sentence.

    • Marked as answer by Dejvis007 Monday, September 22, 2014 2:02 PM
    • Unmarked as answer by Dejvis007 Monday, September 22, 2014 2:02 PM
    Monday, September 22, 2014 1:58 PM
  • Here is the MGADiag report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 00371-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {9EE4DFED-3072-4A03-AC75-BBB804160679}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9EE4DFED-3072-4A03-AC75-BBB804160679}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-3154685497-2051660882-405527266</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>24813SG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G3ET68WW(2.07)</Version><SMBIOSVersion major="2" minor="7"/><Date>20121128000000.000000+000</Date></BIOS><HWID>358B3B07018400FE</HWID><UserLCID>041A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1050-7601.0000-2652014
    Installation ID: 017783033932491484356421070434076936175225289123590436
    Partial Product Key: 24367
    License Status: Initial grace period
    Time remaining: 43080 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 22.9.2014. 16:03:39

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GFCYLMDHC/wV8y7okq0B9KE+qWWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-G3  
      FACP   LENOVO  TP-G3  
      HPET   LENOVO  TP-G3  
      MCFG   LENOVO  TP-G3  
      SLIC   LENOVO  TP-G3  
      TCPA   PTL  LENOVO
      SSDT   LENOVO  SataAhci
      SSDT   LENOVO  SataAhci
      ASF!   LENOVO  TP-G3  
      FPDT   LENOVO  TP-G3  
      SSDT   LENOVO  SataAhci
      SSDT   LENOVO  SataAhci
      UEFI   LENOVO  TP-G3  
      UEFI   LENOVO  TP-G3  
      MSDM   LENOVO  TP-G3  
      UEFI   LENOVO  TP-G3  
      DBG2   LENOVO  TP-G3  

    Monday, September 22, 2014 2:04 PM
  • Have you tried activating by phone?

    Click on the Start button and in the Search box, type SLUI 4 and press Enter.  Follow the instructions, but when asked which service you require by the automated system, do NOT reply - this should get a live person to respond.

    Also - you mention that you installed Windows 7 on the new HD.  Where did you get the installation disk (and HD) from?  Were they supplied by Lenovo?  Because an OEM install is only good for the hardware upon which it is initially installed and if it is from a different system it may not work.


    Please do not read this sentence. Please ignore the previous sentence.

    • Marked as answer by Dejvis007 Tuesday, September 23, 2014 7:00 AM
    Monday, September 22, 2014 2:15 PM