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Windows 7 Ultimate not genuine build 7601 question RRS feed

  • Question

  • Got this error on my machine built up from scratch by my son and Windows 7 Ultimate installed >1 year ago with no problems.  Called him and he said found out the copy of Windows 7 was from a friend and that may have caused the problem.  So I went to Windows Store and purchased a new product Key (Windows Genuine Advantage Kit) but it would not put the new key on my machine with the link provided.

     

    So ran the diagnostic after checking this forum and here it is:  

    I have no problem with buying the new key, just want to get things right..

     

    Quentin

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {69C59622-72EC-4C29-ACCC-7AC5AF4D0609}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{69C59622-72EC-4C29-ACCC-7AC5AF4D0609}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-2260048962-2097357253-3022600067</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-MA74GM-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20080417000000.000000+000</Date></BIOS><HWID>19BC3F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:5:2011 14:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GG6NXpp4KgYiFTyEDOgjeZNZPN+WOzPyPQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      SSDT            PTLTD         POWERNOW
      SLIC            DELL          QA09  



    Monday, September 5, 2011 9:13 PM

Answers

  • Unfortunately, the Windows 7 Ultimate installation was performed using a counterfeit OEM SLP installation disc, therefore it will not accept a retail product key.  In order to resolve this issue, you'll need to start from scratch and perform a "clean install" using a genuine Windows 7 Ultimate DVD.
    Carey Frisch
    • Marked as answer by Darin Smith MS Wednesday, September 7, 2011 10:23 PM
    Monday, September 5, 2011 9:23 PM
    Moderator
  • To add to Carey's comments, you cannot legitimately purchase just a key.  When you buy a key you are also buying the software.  That means you do not get a discount for buying just a key because it is not legit to do so.  You can go to the Microsoft Store and purchase Windows 7 full license and whether or not you download the software is up to you, but it is yours.  As Carey says, the product key that comes with that purchase will not work in an OEM SLP installation so you do need to download the .iso files and burn to dvd so that you can install the copy of Windows that goes with the key.  You do need a full license copy because an upgrade license requires genuine Windows already be in place and your present copy does not qualify.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, September 7, 2011 10:23 PM
    Monday, September 5, 2011 9:47 PM
    Answerer

All replies

  • Unfortunately, the Windows 7 Ultimate installation was performed using a counterfeit OEM SLP installation disc, therefore it will not accept a retail product key.  In order to resolve this issue, you'll need to start from scratch and perform a "clean install" using a genuine Windows 7 Ultimate DVD.
    Carey Frisch
    • Marked as answer by Darin Smith MS Wednesday, September 7, 2011 10:23 PM
    Monday, September 5, 2011 9:23 PM
    Moderator
  • To add to Carey's comments, you cannot legitimately purchase just a key.  When you buy a key you are also buying the software.  That means you do not get a discount for buying just a key because it is not legit to do so.  You can go to the Microsoft Store and purchase Windows 7 full license and whether or not you download the software is up to you, but it is yours.  As Carey says, the product key that comes with that purchase will not work in an OEM SLP installation so you do need to download the .iso files and burn to dvd so that you can install the copy of Windows that goes with the key.  You do need a full license copy because an upgrade license requires genuine Windows already be in place and your present copy does not qualify.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, September 7, 2011 10:23 PM
    Monday, September 5, 2011 9:47 PM
    Answerer
  • So my purchase was supposed to include disks coming by mail in 5 days.  I presume I will wait for those and then do a clean install using them?

     

    Probably need to reformat my hard drive as well.

     

    Thanks for the quick response.  I was hoping not to have to reinstall Windows, but with what you have said that is the proper way to go, and I think I have purchased a valid copy from Microsoft nowMy receipt says I got

     

    GGOK - Win7 Ultimate English

    Part # GMC-00073

     

    Is this all I need to get this solved?

     

    Quentin

    Tuesday, September 6, 2011 2:15 AM
  • No, you do not need to format the drive.  Windows 7 uses an image install that does not require "cleaning" the hard drive.  I don't know the codes but if this is a full retail copy (about $300 or so) then you do not have to wait.  You can do as instructed by the Microsoft Store and download the .iso files.  You are entitled to both architectures with purchase of the retail version and I would be sure to download both regardless of whether you don't think you need them both.  You paid for them.  Burn the .iso files to dvds using the burn function of your burning software.  Do not make data disks.  Burn the images to dvd.  What you are downloading are two dvds in search of physical disks.

    Then boot the computer with the architecture you want (x64 or x86) and install Windows.  Be sure to write the product key down on real paper (I know, paper and pencil is sooooo twentieth century) and put it in a safe place.  You can get started right now.  Keep the disks that come in the mail as backup to further safeguard your purchase.

    Remember, you can return to your Microsoft Store account at any time to retrieve your product key and re-download the software.

    Be sure to save your files and settings using Windows Easy Transfer.  Have your program disks ready so you can have a smooth rebuild.  Good luck.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Tuesday, September 6, 2011 2:27 AM
    Answerer