locked
subscription RRS feed

  • Question

  • My sub runs out in Apr,2010, and it has not been working for over two months now.I had to reset my computer back to original, and now my 1 care is showing my system at risk. Somebody out there give me a clue. Thanx
    Friday, October 23, 2009 10:33 PM

Answers

  • If One Care is at risk, asking for you to subscribe, all you need to do is activate One Care. To activate, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your subscription. If One Care is at risk for another reason please post back.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Friday, October 23, 2009 11:45 PM
    Moderator
  • If activation failed then most likely you entered an incorrect Live ID. If you can't remember the Live ID associated with your account I suggest contacting support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, October 24, 2009 4:17 AM
    Moderator

All replies

  • If One Care is at risk, asking for you to subscribe, all you need to do is activate One Care. To activate, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your subscription. If One Care is at risk for another reason please post back.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Friday, October 23, 2009 11:45 PM
    Moderator
  • didnt work, now what
    Saturday, October 24, 2009 2:22 AM
  • If activation failed then most likely you entered an incorrect Live ID. If you can't remember the Live ID associated with your account I suggest contacting support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, October 24, 2009 4:17 AM
    Moderator