Answered by:
Invalid product key, error 0xC004E003

Question
-
Having trouble validating my computer, I enter the right product key and an error appears (OxC004E003). How can I access my system. What do I have to do.
Wednesday, April 16, 2008 1:29 AM
Answers
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In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.
If you do not have access to the Start Button:1) Login to Vista and Click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to Run or Save, Select Run
4) When the program runs, Click the Continue button, then click the Copy button.
5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3183309&SiteID=25 into the browser address bar.
6) In a reply post, Paste the Diagnostic Report.
Darin Smith
WGA Forum Manager
Wednesday, April 16, 2008 9:50 PM -
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
Windows Product ID: 89578-OEM-7332157-00141
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {BCDD8356-7FB5-4023-9DD9-AE39DEAE48C1}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080425-1930
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BCDD8356-7FB5-4023-9DD9-AE39DEAE48C1}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-614758702-3636996587-203661250</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>M-1625 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>9D.02 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080222000000.000000+000</Date></BIOS><HWID>95333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C224000342FFABE</Val><Hash>6/G5XhMhI9JOwopTtjsp5zqv4XI=</Hash><Pid>81602-351-4086656-68717</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002- Marked as answer by Darin Smith MS Thursday, August 28, 2008 6:18 PM
Thursday, August 28, 2008 1:16 AM
All replies
-
In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.
If you do not have access to the Start Button:1) Login to Vista and Click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to Run or Save, Select Run
4) When the program runs, Click the Continue button, then click the Copy button.
5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3183309&SiteID=25 into the browser address bar.
6) In a reply post, Paste the Diagnostic Report.
Darin Smith
WGA Forum Manager
Wednesday, April 16, 2008 9:50 PM -
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
Windows Product ID: 89578-OEM-7332157-00141
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {BCDD8356-7FB5-4023-9DD9-AE39DEAE48C1}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080425-1930
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BCDD8356-7FB5-4023-9DD9-AE39DEAE48C1}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-614758702-3636996587-203661250</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>M-1625 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>9D.02 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080222000000.000000+000</Date></BIOS><HWID>95333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C224000342FFABE</Val><Hash>6/G5XhMhI9JOwopTtjsp5zqv4XI=</Hash><Pid>81602-351-4086656-68717</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002- Marked as answer by Darin Smith MS Thursday, August 28, 2008 6:18 PM
Thursday, August 28, 2008 1:16 AM -
Hello james24,
Your Vista is showing as Genuine and I do not see any Activation or Validation error codes.
I do see that Microsoft Office Home and Student 2007, that you have installed, is a Trial version.
If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office.The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office. Please review the following:
How to determine whether you have a trial edition of a 2007 Office suite or program installed:
http://support.microsoft.com/kb/927920/en-usHow to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:
http://support.microsoft.com/kb/927756/en-usHow to buy the 2007 Microsoft Office suites:
http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1How to Buy Office Home and Student 2007 Edition:
http://office.microsoft.com/en-us/suites/FX101674081033.aspx
Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.Thursday, August 28, 2008 6:16 PM -
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c4a8
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.002
CSVLK Server: N/A
CSVLK PID: N/A
ID: {DA085237-CC50-4300-9EF3-92F1DBB63CE0}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071023-1545
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DA085237-CC50-4300-9EF3-92F1DBB63CE0}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-3717838783-154511707-3007734105</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>ME051 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20051222000000.000000+000</Date></BIOS><HWID>BE333507018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Monday, September 8, 2008 3:42 PM -
Diagnostic Report (1.7.0095.0):-----------------------------------------WGA Data-->Validation Status: Invalid LicenseValidation Code: 50Online Validation Code: 0xc004c4a8Cached Validation Code: N/A, hr = 0x80004005Windows Product Key: *****-*****-VH76X-KPDXX-XFJ4BWindows Product Key Hash: o2cdkjlOO3vBe6l7W8iFN6Glf1I=Windows Product ID: 89576-OEM-7332141-00148Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6000.2.00010100.0.0.006CSVLK Server: N/ACSVLK PID: N/AID: {3AC135C3-B798-437D-AFFD-12130C4A33CC}(1)Is Admin: YesTestCab: 0x0WGA Version: Registered, 1.7.69.2Signed By: MicrosoftProduct Name: Windows Vista (TM) BusinessArchitecture: 0x00000000Build lab: 6000.vista_gdr.071009-1548TTS Error:Validation Diagnostic:Resolution Status: N/AWgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002WGA Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002WGATray.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 102Microsoft Office Home and Student 2007 - 100 GenuineMicrosoft Office Small Business 2007 - 100 GenuineOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)Default Browser: C:\Program Files\Internet Explorer\iexplore.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{3AC135C3-B798-437D-AFFD-12130C4A33CC}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XFJ4B</PKey><PID>89576-OEM-7332141-00148</PID><PIDType>2</PIDType><SID>S-1-5-21-2449878560-2718309744-3334420032</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FE890N</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0190J3</Version><SMBIOSVersion major="2" minor="40"/><Date>20061124000000.000000+000</Date></BIOS><HWID>8E333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3EF9B43FEB3DAC4</Val><Hash>4MXIFO4PMmVZiAYjHTK5qGsA5Gk=</Hash><Pid>81602-354-1610535-68993</Pid><PidType>10</PidType></Product><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Tuesday, September 9, 2008 4:05 AM
-
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c4a8
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-4667M-DQ677-XJ62B
Windows Product Key Hash: 6lDLX0o4H7DdoJHdqbIAKpLxiNE=
Windows Product ID: 89576-OEM-7203385-80121
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010100.1.0.006
ID: {B8C6795C-816E-4FF2-8E42-5900952C7655}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error: T:20090417032201595-
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Project Standard 2007 - 100 Genuine
Microsoft Office Visio Standard 2007 - 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B8C6795C-816E-4FF2-8E42-5900952C7655}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XJ62B</PKey><PID>89576-OEM-7203385-80121</PID><PIDType>8</PIDType><SID>S-1-5-21-4197304281-2076553243-2438375918</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7661F84</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETB2WW (2.12 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080220000000.000000+000</Date></BIOS><HWID>40333507018400FA</HWID><UserLCID>040D</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Jerusalem Standard Time(GMT+02:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7L </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>32D17B4A3581586</Val><Hash>CFoLqopbO7yC1Tfi+n1NH5mWOP4=</Hash><Pid>89402-707-6613705-63724</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0053-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Standard 2007</Name><Ver>12</Ver><Val>32D17B4A3581586</Val><Hash>CFoLqopbO7yC1Tfi+n1NH5mWOP4=</Hash><Pid>89406-707-6613705-63025</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>289D8473413EB3E</Val><Hash>pmqyl9DZT2zvf0XrzKuzlVUmgTI=</Hash><Pid>89451-415-3259801-66981</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, Business edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: f758e09b-7c7c-492c-b78c-aba5bd4e3f5b
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89576-00144-033-880121-02-1037-6001.0000-1072009
Installation ID: 002301942144935791703725266262498403628405166972592085
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: XJ62B
License Status: Unlicensed
HWID Data-->
HWID Hash Current: OAAAAAEAAwABAAIAAQABAAAABAABAAEAJJRm999OGp8ALUaDrIASbfZw8vRstchPKHSsVjxGKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-7L
FACP LENOVO TP-7L
HPET LENOVO TP-7L
BOOT LENOVO TP-7L
MCFG LENOVO TP-7L
SSDT LENOVO TP-7L
ECDT LENOVO TP-7L
TCPA LENOVO TP-7L
SLIC LENOVO TP-7L
ASF! LENOVO TP-7L
SSDT LENOVO TP-7L
SSDT LENOVO TP-7L
SSDT LENOVO TP-7L
SSDT LENOVO TP-7L
hi my name is zack,
an i have this computer for 1 year ,
and now is asking me for validation,
i have pay for windows vista and it has done me so many problems,
can you help ?
my phone number is 972-54-5414357
Friday, April 17, 2009 9:53 AM -
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {4DBF3004-86A5-44F0-A8F0-E85BD675AE0B}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080917-1612
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4DBF3004-86A5-44F0-A8F0-E85BD675AE0B}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4277634068-4024006409-822974699</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9500 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.33 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071112000000.000000+000</Date></BIOS><HWID>3E303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.HWID Data-->
HWID Hash Current: PAAAAAEABgABAAEAAQABAAAABAABAAEAJJTE2xTBPF7WdXB6kiQso0aDNNs2tPL0VCYp0YRjhlCsViqFOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 30CB
FACP HP 30CC
HPET HP 30CB
BOOT HP 30CB
MCFG HP 30CB
TMOR HP 30CC
SLIC HPQOEM SLIC-MPC
SSDT HP 30CB
SSDT HP 30CB
SSDT HP 30CB
SSDT HP 30CBFriday, April 17, 2009 12:18 PM -
"Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own."
Darin MS
thread locked
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.Friday, April 17, 2009 9:40 PM