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Does the account exist or not? RRS feed

  • Question

  • I am trying to create a Windows Live ID with my wife's email address for her to use.  When I try to create it I am told it already exists.  If I try to log in with it or reset the password I am told it doesn't exist.  What is going on?  Does it exist or not and how to I fix this problem.
    Thursday, February 9, 2012 6:15 AM

Answers

  • Hi Maveriick,

    Thanks for your post!

    based on your post we need your Windows Live ID and the error message for further investigation.

    for security policy you can use the "Site feedback" on the bottom of the page to forward us more information .

    Thursday, February 9, 2012 6:51 AM

All replies

  • Hi Maveriick,

    Thanks for your post!

    based on your post we need your Windows Live ID and the error message for further investigation.

    for security policy you can use the "Site feedback" on the bottom of the page to forward us more information .

    Thursday, February 9, 2012 6:51 AM
  • just do a test
    Thursday, February 9, 2012 7:04 AM
  • test, will delete
    Thursday, February 9, 2012 7:06 AM