Each time WGA tries to update I get a message that it cannot be installed. I ran the WGA diagnostic tool and got this result:
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-F4WJP-F69MX-YBQ46
Windows Product Key Hash: G4E5LGMJEEmX/TK4y6rM0hzdxRA=
Windows Product ID: *****-OEM-2211906-00110
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {C2EFA1C6-C6B1-4A1F-9598-7799AF831962}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.8.31.9
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Basic Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C2EFA1C6-C6B1-4A1F-9598-7799AF831962}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YBQ46</PKey><PID>76487-OEM-2211906-00110</PID><PIDType>2</PIDType><SID>S-1-5-21-1820304276-3269911548-146688726</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FE17NP</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0070J3</Version><SMBIOSVersion major="2" minor="40"/><Date>20060217000000.000000+000</Date><SLPBIOS>Sony Corporation,Sony Corporation,Sony Corporation</SLPBIOS></BIOS><HWID>2B453807018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Sony Corporation</name><model>VGN-FE1 Series</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>6CE8026189E471A</Val><Hash>Gsgvwl4Z4OOsNvTsJdcGsnlgG3g=</Hash><Pid>73102-OEM-5690976-65050</Pid><PidType>6</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1FF90:Sony Corporation|1FF90:Sony Corporation ITCNC
Marker string from OEMBIOS.DAT: Sony Corporation,Sony Corporation,Sony Corporation
OEM Activation 2.0 Data-->
N/A
I am running XP Professional. What to do?
