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One care Update and Install caused Internet explorer to malfunction! RRS feed

  • Question

  • My PC did the usual Onecare update and there was a Internet explorer update # * and It was done and now I can't open Internet explorer at all. What do I do? I can't open anything?
    thanks
    Drumheller48@hotmail.com

    Wednesday, May 6, 2009 4:41 PM

Answers

  • You'll want to start here for troubleshooting IE 8 problems or to reach support for IE:
    http://support.microsoft.com/default.aspx/ph/807#tab4

    You can also contact OneCare support who will direct you to IE support, but the only role OneCare plays is making sure that you have Automatic Updates turned on and that you are up to date with all critical and high priority updates, which IE8 is for XP.

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Wednesday, May 6, 2009 4:46 PM
    Moderator

All replies

  • Sorry that was Internet Explorer 8 that was update and install and then I can't open Internet Explorer at all. can anyone help me?
    Wednesday, May 6, 2009 4:43 PM
  • You can get help with IE8 here - http://www.microsoft.com/windows/internet-explorer/support/call-us.aspx
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Wednesday, May 6, 2009 4:46 PM
    Moderator
  • You'll want to start here for troubleshooting IE 8 problems or to reach support for IE:
    http://support.microsoft.com/default.aspx/ph/807#tab4

    You can also contact OneCare support who will direct you to IE support, but the only role OneCare plays is making sure that you have Automatic Updates turned on and that you are up to date with all critical and high priority updates, which IE8 is for XP.

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Wednesday, May 6, 2009 4:46 PM
    Moderator