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Counterfeit Software question RRS feed

  • Question

  • I just got the notebook on saturday 3/15/08 and today tuesday 3/18/08 its displaying a message that I've been a victim of counterfeit software..what should i do 

     

    Tuesday, March 18, 2008 4:09 PM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Tuesday, March 18, 2008 4:38 PM
    Moderator