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Upgrade HD on HP laptop to 1TB, upgrade to Win7 x64 Pro, WGA popups RRS feed

  • Question

  •  

    I have gone through the official channels of the windows support and they can only tell me to format and reload.

     

    However, the sfc shows no files that have errors, and the MGADiag appears to have no errors either.  I was having a problem where the windows update was not working because of the 1 TB drive (installed Intel Rapid Storage Drivers seemed to fix that).

    So I am at a loss, none of the diagnostic tools say there is an error, yet I still keep getting this popup.  The chain of computer changes were:

    1. OEM Laptop with 300GB HD

    2. clone HD to 1GB HD

    3. install win7 with new retail key and Win7 Pro (was Home)

    4. WGA popups every day now

     

    Here is the MGADiag results:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-*****-*****-BK3PD

    Windows Product Key Hash: ThGal6dUIXEVUecW0GaFrOAanA8=

    Windows Product ID: 00371-153-8371637-85673

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {7DC00D80-C6F1-42AD-B437-73FEEDE18976}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.110408-1633

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Ultimate 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\smith\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{7DC00D80-C6F1-42AD-B437-73FEEDE18976}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BK3PD</PKey><PID>00371-153-8371637-85673</PID><PIDType>5</PIDType><SID>S-1-5-21-3471099189-858483113-3828913485</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G72 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="6"/><Date>20110322000000.000000+000</Date></BIOS><HWID>A7B83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>42F8156C9D35F7C</Val><Hash>dQyQs5zSL4JpnQNllz8sFqv0qm8=</Hash><Pid>81608-958-6173632-65658</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-153-837163-01-1033-7600.0000-1242011

    Installation ID: 013902045492397310484900236241939521427643928941948592

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BK3PD

    License Status: Licensed

    Remaining Windows rearm count: 1

    Trusted time: 5/11/2011 6:30:24 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:6:2011 15:37

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFKQM4PMHQ2dZ6++IdSX6b6XF0=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-MPC

      FACP HPQOEM SLIC-MPC

      HPET HPQOEM SLIC-MPC

      BOOT HPQOEM SLIC-MPC

      MCFG HPQOEM SLIC-MPC

      ASF! HPQOEM SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      SSDT PmRef CpuPm

     

     

     

    Wednesday, May 11, 2011 11:33 AM

Answers

  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, May 16, 2011 8:41 PM

All replies

  • "Mike J. Smith 42" wrote in message news:ef43eba8-1e63-4e35-b1b9-ae9e5e734100...

     

    I have gone through the official channels of the windows support and they can only tell me to format and reload.

     

    However, the sfc shows no files that have errors, and the MGADiag appears to have no errors either.  I was having a problem where the windows update was not working because of the 1 TB drive (installed Intel Rapid Storage Drivers seemed to fix that).

    So I am at a loss, none of the diagnostic tools say there is an error, yet I still keep getting this popup.  The chain of computer changes were:

    1. OEM Laptop with 300GB HD

    2. clone HD to 1GB HD

    3. install win7 with new retail key and Win7 Pro (was Home)

    4. WGA popups every day now

     

    Here is the MGADiag results:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-*****-*****-BK3PD

    Windows Product Key Hash: ThGal6dUIXEVUecW0GaFrOAanA8=

    Windows Product ID: 00371-153-8371637-85673

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

     


    I agree - I can see no significant errors in the report, apart from the one highlighted - which should be cleared by a manual validation at www.microsoft.com/genuine/validate
    Try that, and see what happens.
    What's the EXACT wording of the WGA pop-up? When does it appear? does it 'disappear' at all?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, May 11, 2011 9:08 PM
    Wednesday, May 11, 2011 12:25 PM
    Moderator
  •  

    The current issue is that after the machine has been on for some amount of time (say a few hours), the dialog pops up that says:

     

    This computer is not running genuine Windows

     

    To use Windows without interruption, this computer needs to be running

    genuine Windows.

     

    With genuine Windows you have access to all Windows updates, and can

    be confident...blah blah blah

     

    This window can be canceled, but will re-appear in a few hours.

     

    I tried the site you mentioned and oddly enough it says:

     

    Welcome to Windows!

    Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides.

    with a request to download the windows virus scanner product.

     

    So does this mean this issue has "resolved itself"? Or is something else still wrong?

     

    I appreciate any help from anyone who has some experience with this.  I spent a few days searching the forums and trying different "solutions" before posting here.  Some other things I did while I was trying to fix things:

    - I installed all updates once I was able to do this again (after the Intel Rapid Driver for the 1TB windows update issue)

    - I ran a program to "completely" uninstall norton AV (I am using AVG personal) -- I am unsure if this choice complicated things or is just a red hering.

    And once again thanks for any suggestions and input.

     

    Wednesday, May 11, 2011 11:01 PM
  • I have made no changes to the computer since the last MGADiag, but that item you mention has changed to:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-*****-*****-BK3PD

    Windows Product Key Hash: ThGal6dUIXEVUecW0GaFrOAanA8=

    Windows Product ID: 00371-153-8371637-85673

    Windows Product ID Type: 5

    Windows License Type: Retail

    Wednesday, May 11, 2011 11:06 PM
  • "Mike J. Smith 42" wrote in message news:a766e5b3-2ad0-495d-8026-63ecd6242ce8...

     

    The current issue is that after the machine has been on for some amount of time (say a few hours), the dialog pops up that says:

     

    This computer is not running genuine Windows

     

    To use Windows without interruption, this computer needs to be running

    genuine Windows.

     

    With genuine Windows you have access to all Windows updates, and can

    be confident...blah blah blah

     

    This window can be canceled, but will re-appear in a few hours.

     

    I tried the site you mentioned and oddly enough it says:

     

    Welcome to Windows!

    Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides.

    with a request to download the windows virus scanner product.

     

    So does this mean this issue has "resolved itself"? Or is something else still wrong?

     

    I appreciate any help from anyone who has some experience with this.  I spent a few days searching the forums and trying different "solutions" before posting here.  Some other things I did while I was trying to fix things:

    - I installed all updates once I was able to do this again (after the Intel Rapid Driver for the 1TB windows update issue)

    - I ran a program to "completely" uninstall norton AV (I am using AVG personal) -- I am unsure if this choice complicated things or is just a red hering.

    And once again thanks for any suggestions and input.

     


    It's unusual to get non-genuine popups like that - I'm almost inclined to think that it could be the result of malware.
    You say that you uninstalled Norton - was the removal tool you used the Norton Removal Tool (SymNRT.exe) downloaded from the Symantec website or something else?  Norton is notorious for leaving stuff behind that interferes with other AV's, and it's essential to use the proper tool.
     
    I suspect that the problem is caused by what's called a 'race condition' which is very difficult to isolate, because just looking for may cause it not to appear. What happens is that the software protection service is running all the time in the background monitoring system files - if a program gets in the way of that process, then Windows gets huffy about it, and puts up the non-genuine notification. This notification will disappear at the next boot, only to reappear soon afterwards the next time the conditions are right (which a lot of the time is actually during the boot itself).
     
    If you can run the MGADiag tool again as soon as the notification comes up, you *may* be able to catch the error, and we can do something about it.
     
    My gut feeling is that most of the time, such race conditions are caused by Anti-Virus products - especially when the notification appears soon after (but not during) boot.
     
    Just in case I'm totally wrong, it would be worth you running a malware scan with an alternative scanner. My favourite currently is Malwarebytes Anti-Malware (www.malwarebytes.org ) - download the free version, and install it, update it and run a Full System Scan in your main user account, and a Quick scan in every other account. - see if it finds anything.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 11, 2011 11:20 PM
    Moderator
  • "Mike J. Smith 42" wrote in message news:278fe424-147f-4648-bd47-ea438165536d...

    I have made no changes to the computer since the last MGADiag, but that item you mention has changed to:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-*****-*****-BK3PD

    Windows Product Key Hash: ThGal6dUIXEVUecW0GaFrOAanA8=

    Windows Product ID: 00371-153-8371637-85673

    Windows Product ID Type: 5

    Windows License Type: Retail


    Yep - that's because of a successful visit to the Validation site.
     
    Please post a new report - although I don't expect to see anything unless the notification is showing at the time.
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 11, 2011 11:23 PM
    Moderator
  • The tool I used look like it came from the Norton site -- so I don't think I caused an infection from that.  I will check with the virus scanner you mentioned.  How paranoid should I be?  Should I use a known uninfected computer (a linux box) and boot off it to perform the scan?

     

    Here is the diff from this morning to this evening with the MGADiag program.

     

    6c6

    < Cached Online Validation Code: N/A, hr = 0xc004f012

    ---

    > Cached Online Validation Code: 0x0

    13c13

    < ID: {7DC00D80-C6F1-42AD-B437-73FEEDE18976}(1)

    ---

    > ID: {7DC00D80-C6F1-42AD-B437-73FEEDE18976}(3)

    84c84

    < Trusted time: 5/11/2011 6:30:24 AM

    ---

    > Trusted time: 5/11/2011 7:03:08 PM

    88c88

    < HrOnline: 0x00000000

    ---

    > HrOnline: 0x80072EE2

    90c90

    < Event Time Stamp: 5:6:2011 15:37

    ---

    > Event Time Stamp: 5:11:2011 09:46

    Wednesday, May 11, 2011 11:40 PM
  • "Mike J. Smith 42" wrote in message news:6d6b57cf-4c9f-4ee0-a9f8-4aeeb4519d1e...

    The tool I used look like it came from the Norton site -- so I don't think I caused an infection from that.  I will check with the virus scanner you mentioned.  How paranoid should I be?  Should I use a known uninfected computer (a linux box) and boot off it to perform the scan?

     

    Please post a complete new report - differentials are meaningless in this context.
     
    Please also download and run the 'proper tool' - SymNRT.exe (and possibly bump.exe) - before running the report.
     
    I don't *think* your PC is infected - but residuals from Norton installs are lethal and must be removed before any meaningful results can be obtained.:)
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, May 12, 2011 10:44 PM
    Moderator
  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, May 16, 2011 8:41 PM
  •  

    Thank you for all the help, but it seems like it was the norton full uninstall that seemed to "help" the problem.  And yes the tool you pointed to was the one that I ran previously.

     

    Here is the current MGADiag output.  I have no had any further popups (thankfully).  If anything pops up in another week or so I will be back -- but for now this seems to have addressed it.  The visit to that website you gave seemed to trigger the caching of the "updated" credentials that caused it to reset to a "valid" state.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-BJM3Y-WC68K-BK3PD

    Windows Product Key Hash: ThGal6dUIXEVUecW0GaFrOAanA8=

    Windows Product ID: 00371-153-8371637-85673

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {7DC00D80-C6F1-42AD-B437-73FEEDE18976}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.110408-1633

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Ultimate 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\smith\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{7DC00D80-C6F1-42AD-B437-73FEEDE18976}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BK3PD</PKey><PID>00371-153-8371637-85673</PID><PIDType>5</PIDType><SID>S-1-5-21-3471099189-858483113-3828913485</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G72 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="6"/><Date>20110322000000.000000+000</Date></BIOS><HWID>A7B83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>42F8156C9D35F7C</Val><Hash>dQyQs5zSL4JpnQNllz8sFqv0qm8=</Hash><Pid>81608-958-6173632-65658</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-153-837163-01-1033-7600.0000-1242011

    Installation ID: 008596098421623305003601519520193916216105245905429335

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BK3PD

    License Status: Licensed

    Remaining Windows rearm count: 1

    Trusted time: 5/22/2011 9:28:40 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EE2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:11:2011 09:46

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEA6GFKQM4PMHQ2dZ6+iqn4h1JfpvpcXQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-MPC

      FACP HPQOEM SLIC-MPC

      HPET HPQOEM SLIC-MPC

      BOOT HPQOEM SLIC-MPC

      MCFG HPQOEM SLIC-MPC

      ASF! HPQOEM SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      SSDT PmRef CpuPm

     

     

    Monday, May 23, 2011 1:30 AM
  • "Mike J. Smith 42" wrote in message news:905cf50c-eb1b-4b90-b22e-c9dc40850a88...

     

    Thank you for all the help, but it seems like it was the norton full uninstall that seemed to "help" the problem.  And yes the tool you pointed to was the one that I ran previously.

     

    Here is the current MGADiag output.  I have no had any further popups (thankfully).  If anything pops up in another week or so I will be back -- but for now this seems to have addressed it.  The visit to that website you gave seemed to trigger the caching of the "updated" credentials that caused it to reset to a "valid" state.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-BJM3Y-WC68K-BK3PD

    Windows Product Key Hash: ThGal6dUIXEVUecW0GaFrOAanA8=

    Windows Product ID: 00371-153-8371637-85673

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072EE2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:11:2011 09:46

     


    Hmm - you still have an error in the WAT area - which is an old one, so it may be cleared by going to the validation page at www.microsoft.com/genuine/validate
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 23, 2011 9:03 AM
    Moderator