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Lenovo w Vista Business for over 15 mos. Suddenly my product key is invalid on 10/13/2009? RRS feed

  • Question

  • Not sure what happened - I've been authenticated over and over again as having a genuine license for all this time, stayed up to date automatically.  Suddenly this morning as I try to do my business, my primary workstation is saying that my product key is invalid.  Are there things i can do to reset the settings to reauthenticate?  No hardware changes have occurred in the last several months - only upgraded memory upon receipt of the laptop over 15 mos ago.  Oh, and plugged in an iPhone last week and have been updating and using it.

    Thanks.

    Tuesday, October 13, 2009 1:14 PM

Answers

  • Hello James Head,

    The bold line below seems to be the problem with your computer that is causing Vista to report as Nongenuine.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   TP-63  
      FACP   INTEL   TP-63  
      DBGP   LENOVO  TP-63  
      HPET   INTEL   TP-63  
      BOOT   PTLTD   TP-63  
      MCFG   INTEL   TP-63  
      TCPA   Phoeni  TP-63  
      SLIC   LENOVO  TP-63  
      APIC   INTEL   TP-63  
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri

    On an OEM installation of Vista as on your Lenovo Think Pad, Vista periodically checks special data in the BIOS to make sure it is still installed on a Lenovo Think Pad.  When it cannot see the special data, it thinks it was moved to another computer which is against the Software Licensing Terms, so it runs up the Nongenuine flag.  "invalid SLIC table" is how the mgadiag report tells us that Vista cannot see the special data anymore.

    I do not have an explantion for why this has happened on your computer.

    However, it is usually easy to correct.  Please follow these steps:

    1.  Click Start button and navigate to Control Panel >> System and Maintenance >> System

    2.  At the bottom, under “Windows activation” section, click on the “Change product key” link

    3.  Enter the Vista product key in the change product key dialog.  Use the product key printed on the Certificate of Authenticity (CoA) affixed to the bottom of your Think Pad then click Next.

    4.  Follow the steps in the Windows Activation Wizard to complete the activation process

    5.  Restart the computer, then visit www.microsoft.com/genuine and click on the Validate Windows button to ensure that your Vista installation Validates and is back to being Genuine.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 13, 2009 6:55 PM
  • Hello James.Head,

    You're welcome!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 15, 2009 12:44 AM

All replies

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-FRJ4T-BKD6B-C47PP
    Windows Product Key Hash: h84FlI5BStAbDjCJPyURCinXnx8=
    Windows Product ID: 89576-OEM-7332141-00143
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    ID: {D8AFCD96-B251-40BF-B4A2-C987731F1D51}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Outlook 2002 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D8AFCD96-B251-40BF-B4A2-C987731F1D51}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C47PP</PKey><PID>89576-OEM-7332141-00143</PID><PIDType>2</PIDType><SID>S-1-5-21-3173375276-3297105963-78318072</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>0768A49</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>63ET62WW</Version><SMBIOSVersion major="2" minor="4"/><Date>20070430000000.000000+000</Date></BIOS><HWID>A2323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-63   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{911A0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Outlook 2002</Name><Ver>10</Ver><Val>9CF5E85BB9ACDFA</Val><Hash>1Ggu41R2+mA+9tA2HepOcmjwtV0=</Hash><Pid>54193-OEM-1650002-00509</Pid><PidType>16</PidType></Product></Products><Applications><App Id="1A" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00146-321-400143-02-1033-6000.0000-3532008
    Installation ID: 072126360643533883762252564686452815173796985436827593
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: C47PP
    License Status: Notification
    Notification Reason: 0xC004F059.

    HWID Data-->
    HWID Hash Current: QAAAAAEABQABAAMAAQACAAAABAABAAEAJJTAp77wwtrKsAjSFsLqTkwnbIvWWs5w8vRgxSoXxwGQfpRHrFb0SA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   TP-63  
      FACP   INTEL   TP-63  
      DBGP   LENOVO  TP-63  
      HPET   INTEL   TP-63  
      BOOT   PTLTD   TP-63  
      MCFG   INTEL   TP-63  
      TCPA   Phoeni  TP-63  
      SLIC   LENOVO  TP-63  
      APIC   INTEL   TP-63  
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri

     

    Tuesday, October 13, 2009 1:45 PM
  • Hello James Head,

    The bold line below seems to be the problem with your computer that is causing Vista to report as Nongenuine.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   TP-63  
      FACP   INTEL   TP-63  
      DBGP   LENOVO  TP-63  
      HPET   INTEL   TP-63  
      BOOT   PTLTD   TP-63  
      MCFG   INTEL   TP-63  
      TCPA   Phoeni  TP-63  
      SLIC   LENOVO  TP-63  
      APIC   INTEL   TP-63  
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri

    On an OEM installation of Vista as on your Lenovo Think Pad, Vista periodically checks special data in the BIOS to make sure it is still installed on a Lenovo Think Pad.  When it cannot see the special data, it thinks it was moved to another computer which is against the Software Licensing Terms, so it runs up the Nongenuine flag.  "invalid SLIC table" is how the mgadiag report tells us that Vista cannot see the special data anymore.

    I do not have an explantion for why this has happened on your computer.

    However, it is usually easy to correct.  Please follow these steps:

    1.  Click Start button and navigate to Control Panel >> System and Maintenance >> System

    2.  At the bottom, under “Windows activation” section, click on the “Change product key” link

    3.  Enter the Vista product key in the change product key dialog.  Use the product key printed on the Certificate of Authenticity (CoA) affixed to the bottom of your Think Pad then click Next.

    4.  Follow the steps in the Windows Activation Wizard to complete the activation process

    5.  Restart the computer, then visit www.microsoft.com/genuine and click on the Validate Windows button to ensure that your Vista installation Validates and is back to being Genuine.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 13, 2009 6:55 PM
  • This fixed it.  I'm glad it was that simple - I thought it was going to be where I stop a service, delete a hidden file, change a registry value, restart service, and I'd be able to re-authenticate or re-activate. 

    I haven't done anything with the bios.   This Lenovo just hadn't  "shut down" for a week - it'd been going to sleep when I'm not using it.

    Thanks so much for your help!

    Wednesday, October 14, 2009 8:07 PM
  • Hello James.Head,

    You're welcome!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 15, 2009 12:44 AM