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    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: 0x0 / 0x0
    Windows Product Key: *****-*****-8YWCP-6THW4-CQQHT
    Windows Product Key Hash: v8tuO93jmlvf2OwWFRBaNXgFy7I=
    Windows Product ID: 89576-OEM-7304833-68192
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: {79526213-98C1-462E-AEC3-8B3D41B7FE3D}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_B4D0AA8B-531-645_025D1FF3-282-80041013_025D1FF3-170-80041013_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{79526213-98C1-462E-AEC3-8B3D41B7FE3D}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CQQHT</PKey><PID>89576-OEM-7304833-68192</PID><PIDType>3</PIDType><SID>S-1-5-21-1042540484-2085555921-2137230202</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion major="2" minor="4"/><Date>20070402000000.000000+000</Date></BIOS><HWID>A0BE3207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Inspiron I6400</name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>D0C309D79CDF0C</Val><Hash>s9p5ObX34JzprxaIMFCzxv7tmAU=</Hash><Pid>81606-902-2175105-64122</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Tuesday, September 25, 2007 1:48 AM

Answers

  • Dear Juan Jacome,

    I am closing this thread due to lack of response. If this is still an open issue, please create a new thread.

     

    Thank you,

    Jenifer

     

    Thursday, October 25, 2007 5:54 PM

All replies

  • Dear Juan Jacome,

    Thank you for your interest in the Buy Local program. My log indicates that you attempted to redeem the offer for Microsoft Office, but that the version of Microsoft Office Small Business 2007 that you are running is a Retail version.

     

    Please review the eligibility criteria at www.localpcbuilder.com/eligible to determine if the product you are running is eligible for this promotion. If you believe it to be, please create a support incident at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and post the incident ID here so we can discuss this further.

     

    Thank you,

    Jenifer

     

    Tuesday, September 25, 2007 3:49 PM
  • Dear Juan Jacome,

    I am closing this thread due to lack of response. If this is still an open issue, please create a new thread.

     

    Thank you,

    Jenifer

     

    Thursday, October 25, 2007 5:54 PM