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Formating and reinstalling XP? RRS feed

  • Question

  • Hi guys hope someone can help with this one. trying to format my PC and reload Windows XP. I keep getting error message - "File abp480n5.sys is corrupt". I think it is maybe sometihng to do with the BIOS but dont know...... Any help is greatly appreciated.
    Thursday, February 5, 2009 9:28 PM

Answers

  •  

    Wardo75,

    This forum is for helping customers interoperate with Microsoft Products via our Open Protocol Documentation. Information on this program can be found here:
    http://www.microsoft.com/protocols/default.mspx and the documentation itself can be found here: http://msdn.microsoft.com/en-us/library/cc203350.aspx. Your issue does not appear to be related to our protocol documentation. However, there is a forum for Windows XP Service Pack 3 (SP3) on TechNet which can be found here: http://social.technet.microsoft.com/Forums/en-US/itproxpsp/threads/. Your issue seems most relevant to the previously mentioned forum.

    The file in question is the *AdvanSys SCSI Controller Driver*. What you are experiencing can be caused by different things. First, I’d expect a bad CD. Is the CD scratched or damaged in any way? The second thing I would do is run a memory test to verify your RAM is working correctly as this is a cause of many Windows XP installation problems.

    If the CD is damaged, you could try obtaining a replacement through this link: http://support.microsoft.com/default.aspx?scid=kb;en-us;326246. I am unaware of the stipulations regarding the replacement.

    I’d follow-up with the Windows XP forum I mentioned above, as they would be best aiding you with this issue.

    I hope this information assists you. Please inform me if this does not and I can try and direct you to the correct forum.

    Dominic Salemno
    SENIOR SUPPORT ESCALATION ENGINEER

     

    Friday, February 6, 2009 3:10 PM
    Moderator

All replies

  •  

    Wardo75,

    This forum is for helping customers interoperate with Microsoft Products via our Open Protocol Documentation. Information on this program can be found here:
    http://www.microsoft.com/protocols/default.mspx and the documentation itself can be found here: http://msdn.microsoft.com/en-us/library/cc203350.aspx. Your issue does not appear to be related to our protocol documentation. However, there is a forum for Windows XP Service Pack 3 (SP3) on TechNet which can be found here: http://social.technet.microsoft.com/Forums/en-US/itproxpsp/threads/. Your issue seems most relevant to the previously mentioned forum.

    The file in question is the *AdvanSys SCSI Controller Driver*. What you are experiencing can be caused by different things. First, I’d expect a bad CD. Is the CD scratched or damaged in any way? The second thing I would do is run a memory test to verify your RAM is working correctly as this is a cause of many Windows XP installation problems.

    If the CD is damaged, you could try obtaining a replacement through this link: http://support.microsoft.com/default.aspx?scid=kb;en-us;326246. I am unaware of the stipulations regarding the replacement.

    I’d follow-up with the Windows XP forum I mentioned above, as they would be best aiding you with this issue.

    I hope this information assists you. Please inform me if this does not and I can try and direct you to the correct forum.

    Dominic Salemno
    SENIOR SUPPORT ESCALATION ENGINEER

     

    Friday, February 6, 2009 3:10 PM
    Moderator
  • Thank you very much for taking the time to reply and for all your helpful information. I will check all the problems you suggested and will direct any future questions to the XP forum. Thank you again for your assistance

    regards
    Saturday, February 7, 2009 11:09 PM