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Client-side editing tool is not visible with portal administrator role. RRS feed

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    Hi,

    I am trying to host customer portal on a different server from my CRM application server. I managed to setup the customer portal already. But I cannot see the client-side editing tool even though I have assigned the user with portal administrator web role (It is set as authenticated user role). Is this a bug or am I missing something here?

    If I can't see the client-side tool, how can I edit the logo on the screen and where should I copy the new logo? I can't seem to find the contoso-logo.png with published files. :(

    Thank you for your help.

    Regards,

    D

    Thursday, December 8, 2011 9:26 PM

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    You are correct that you should be able to see client-side editing tool with portal administrator web role. Couple of troubleshooting tips could be clearing browser cache and really making sure you are logged in as a right user in right role to website. Other than that - try latest solution and see if it works, I am not able to repro this.
    Saturday, May 5, 2012 3:45 AM