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error 0014-80072efd RRS feed

  • Question

  • I have tried everything from other message post but still not luck. Tried all of article 930157 and 910656. 

    Thursday, February 28, 2008 10:31 PM

Answers

  •  

    This error is 100% related to connectivity, and is usually caused by third party applications like firewalls or proxies that are blocking OneCare from downloading the required files for installation.

     

    The usual suspects are third party firewalls, proxy servers (if you are in a "work" environment), parental control software or internet "monitoring" software.

     

    Basically anything that can get in between OneCare (the application) and the network card.

     

    It would probably be a good idea to contact support if you have already tried most of the easy stuff, they will probably have some advanced troubleshooting that will help.

    Friday, February 29, 2008 12:07 AM