Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Taking computer status from fair to good!! How to do that? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

     

    I am new at having a computer and we recently had some problems with worms!! We loaded live one care!! The computer is still slow!! Would like to know what i can do about it and how can i get my status to good instead of fair
    Monday, August 25, 2008 8:02 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    I just found your post in the Off Topic folder and moved it to the Install/Activate folder.

     

    To find out what action OneCare requires you to take to go green from yellow/fair, open OneCare. The main program screen will have a banner at the top explaining what actions need to be taken.

     

    "worms" and "slow" don't give us much to go by, but if you have other security software remaining on the PC it can cause performance issues as multiple protection programs will conflict.

     

    If you need help, please contact support:

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve
    Wednesday, August 27, 2008 1:19 PM
    Moderator