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Good disk and OEM COA, no validation RRS feed

  • Question

  • Okay, everyone.  Thanks for the help and advice.  This WAS an illegal, cracked copy.  I have purchased a legitimate copy and notified eBay of the fraud.  Thanks

     

    • Edited by DeaconDave Friday, August 14, 2009 10:13 PM
    Wednesday, August 5, 2009 11:26 AM

Answers

  • Hello Deacon Dave,

    Right now, your Toshiba Satellite computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft if generated by a non-MS Key Generator (keygen) pirating program, which seems to be the situation in your case.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are upgrade licenses only and can never be used as the orginal or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

    Some Good News:  The retail installation of Office 2007 Home and Student on your Toshiba is being reported as Genuine by themgadiag utility.  :-)

    The next step in the process is to look on the computer, or with the materials you received with the computer, or with your retail purchase of Windows, to see if you have a Certificate of Authenticty (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or some other version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In this case we would expect it to read, "Toshiba."

    4.  DO NOT post the full Product Key that may be printed on your CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    If the CoA says that it is for XP Professional, the first thing to try is running the Product Key Updater utility:  http://go.microsoft.com/fwlink/?linkid=45668

    If the CoA is for any version or edition of Windows other than XP Prodessional, then your only available solution is to backup and offload your data, then use the Recovery Solution provided by Toshiba with the computer to put back the original factory installation of Windows (as described on the CoA) that came with the computer.  The recovery solution may be one or more Recovery discs, a hidden recovery partition, or both.  If you have to run the recovery, please visit the model-specific support page at Toshiba.com to learn more about how to do that procedure.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, August 5, 2009 7:51 PM
  • Hello DeaconDave,


    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  An Invalid Key means the key was not made by Microsoft. It was generated by a KeyGen tool to look and act just like a Valid key but is not.

    In addition, VL editions of XP are not to be sold to individual consumers.  Businesses, schools and gov'ts buy a Volume Licence Ageement that allows them to use one VL Key to be installed on a specific number of computers within thier orginization.  Also, Volume Licenses for XP are upgrade licenses only and can never be used as the orginal or base license for a computer. (Which means a VL Version of Windows will never come Pre-Installed in a computer)

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

    The next step in the process is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (CoA).  If you have one, tell Compare the key listed to the onle show in the Diagnostic Report above.  Are they the same?

    Also tell us

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or some other version?

    2.  Does the COA read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the full Product Key that may be printed on the CoA.

    5.  Retail purchased products come in a nice pretty retail box, and the CoA for retail product is located on the boxtop.  The Product Key is printed on a yellow-orange sticker affixed to the back of the CD holder folder found inside the retail box.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Thank you,
    Darin MS

    Wednesday, August 5, 2009 7:56 PM

All replies

  • Hello Deacon Dave,

    Right now, your Toshiba Satellite computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft if generated by a non-MS Key Generator (keygen) pirating program, which seems to be the situation in your case.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are upgrade licenses only and can never be used as the orginal or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

    Some Good News:  The retail installation of Office 2007 Home and Student on your Toshiba is being reported as Genuine by themgadiag utility.  :-)

    The next step in the process is to look on the computer, or with the materials you received with the computer, or with your retail purchase of Windows, to see if you have a Certificate of Authenticty (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or some other version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In this case we would expect it to read, "Toshiba."

    4.  DO NOT post the full Product Key that may be printed on your CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    If the CoA says that it is for XP Professional, the first thing to try is running the Product Key Updater utility:  http://go.microsoft.com/fwlink/?linkid=45668

    If the CoA is for any version or edition of Windows other than XP Prodessional, then your only available solution is to backup and offload your data, then use the Recovery Solution provided by Toshiba with the computer to put back the original factory installation of Windows (as described on the CoA) that came with the computer.  The recovery solution may be one or more Recovery discs, a hidden recovery partition, or both.  If you have to run the recovery, please visit the model-specific support page at Toshiba.com to learn more about how to do that procedure.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, August 5, 2009 7:51 PM
  • Hello DeaconDave,


    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  An Invalid Key means the key was not made by Microsoft. It was generated by a KeyGen tool to look and act just like a Valid key but is not.

    In addition, VL editions of XP are not to be sold to individual consumers.  Businesses, schools and gov'ts buy a Volume Licence Ageement that allows them to use one VL Key to be installed on a specific number of computers within thier orginization.  Also, Volume Licenses for XP are upgrade licenses only and can never be used as the orginal or base license for a computer. (Which means a VL Version of Windows will never come Pre-Installed in a computer)

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

    The next step in the process is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (CoA).  If you have one, tell Compare the key listed to the onle show in the Diagnostic Report above.  Are they the same?

    Also tell us

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or some other version?

    2.  Does the COA read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the full Product Key that may be printed on the CoA.

    5.  Retail purchased products come in a nice pretty retail box, and the CoA for retail product is located on the boxtop.  The Product Key is printed on a yellow-orange sticker affixed to the back of the CD holder folder found inside the retail box.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Thank you,
    Darin MS

    Wednesday, August 5, 2009 7:56 PM