Thanks for the update.
I too had Norton iternet Security 2007 before, and updated to 360 v2, since there was an extra license available from my daughter's computer. Indeed when i had NIS 2007 , i never experienced these problems.
There are a couple of fixes i didn't have time to try. Something i found on Norton's community forum. I believe it changes certain defaults in the registry.
One of the fixes is a tool at this link:
http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=8f206b56-4435-4f69-8a28-901fa0343177&seg=hho&ct=us&lg=en&docurl=20080401070935EN
If the above fails, i'll try the following:
What needs to happen is to unregister one of our dll's - buShell.dll
Start a command shell
Select Start menu / Run... / type "cmd" without the quotes
Next you will change directories to
type cd "\Program Files\Common Files\Symantec Shared\Backup" with the quotes
Then you will unregister the dll
type regsvr32 /u buShell.dll
a dialog should be shown with the following text : "DllUnregisterServer in buShell.dll succeeded."
Did they ask u do perform any of the above 2 solutions?
Thanks