Invalid Key huh? RRS feed

  • Question

  • I installed the XP pro SP3 that came with my computer i did the diagnostic and i got this?

    I rang Microsoft it got activated.... but now this genuine problem how could this be activated if it wasn't genuine? :S

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2KGVJ-BKXVF-W73Y8
    Windows Product Key Hash: O78VVm7WY1j8Wb4rmJ6l0CIsRS0=
    Windows Product ID: 76487-011-9265391-22556
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {499D7EC9-500A-4DBC-8CEB-3D9B9070BB76}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{499D7EC9-500A-4DBC-8CEB-3D9B9070BB76}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W73Y8</PKey><PID>76487-011-9265391-22556</PID><PIDType>5</PIDType><SID>S-1-5-21-2025429265-1801674531-1177238915</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="3"/><Date>20060605000000.000000+000</Date></BIOS><HWID>D26531770184C076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->

    Windows Activation Technologies-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->

    Thursday, November 4, 2010 12:46 PM


  • No reply or email from Original Poster.

    Issue is assumed to be resolved.

    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, November 9, 2010 9:25 PM
    Tuesday, November 9, 2010 9:24 PM

All replies

  • Hello Des wilson,

    Your mgadiag report requires further analysis from Darin Smith, the Microsoft moderator of the forum.

    It has been brought to his attention, so please watch this space for Darin's reply.

    Thursday, November 4, 2010 1:59 PM
  • Hello Des wilson,

      According to my Key Information Tool, this key does appear to be Genuine. The first thing I suggest is going to http://microsoft.com/genuine/diag and click the Start Diagnostic.  The site will check to confirm that Windows and IE (or Firefox) are set up correctly to allow Validation to occur. 

      Once the Diag site shows all green check marks, click the Validate Windows button.


    -If your Windows Validates as Genuine, reboot and see if you still see the Non-Genuine message windows.

    -If your Windows Validates as Non-Genuine, please write down or copy the Non-Genuine Validation error message and post it here so I can see it.  (The error text can sometime highlight what the issue may be, so please be as exact as possible).


    Thank you,

    Darin MS
    Thursday, November 4, 2010 3:49 PM
  • Windows XP Genuine Validation Results

    <script type="text/javascript"> var expandText = "View details"; var collapseText = "Hide details"; </script>

    This copy of Windows did not pass genuine validation.

    The product key found on this computer was not assigned by Microsoft.
    Thursday, November 4, 2010 11:01 PM
  • Hi Des,


      Would you email me the Product Key to <removed>


      The reason I have asked you to send to a Hotmail address is because if I post my Microsoft address I will get a ton of spam and I don't want you to post your email address for the same reason. The temp Hotmail address allows me to close down the account and create a new one when the spam gets too bad.


    Thank you,

    Darin MS
    Friday, November 5, 2010 10:22 PM
  • No reply or email from Original Poster.

    Issue is assumed to be resolved.

    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, November 9, 2010 9:25 PM
    Tuesday, November 9, 2010 9:24 PM