window updates

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  Yes hi,

  My name is Mac and new to this forum.  I am having a problem a problem installing the following update and has failed: 

  Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86  

  I have tried the windows "fix it"  and the "yellow shield" icon disappears but comes back again. When I try to shut down computer it does not let me and I have to shut it down by turning it off.

  Does anyone have or has had a similar problem? Any input would be appreciated.

  Thanks!

  Mac

  gmc_07@att.net

   

   

   

  Tuesday, August 23, 2011 4:15 PM

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