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Is there a VLSC forum monitored by VLSC staff? RRS feed

  • Question

  • Hi

    We're having an issue that I need to speak with Volume Licensing support staff about. I'm in the UK.

    They have a phone number, but the menu system you get when you call it doesn't recognise the fact that you've made a choice (no matter which phone I call from, office or personal).
    There's an online form, but having filled out all of the boxes, no matter how much I adjust what I put in them, the 'Submit' button is always greyed out with a 'no entry' type hover cursor.
    They have an online chat, but when I initialise that it whirrs around for a while then says there's a technical problem & I should fill out the form instead.

    So my last chance it would seem is to try and find a forum or something that I have any hope of them monitoring.
    Does anyone know of one please?

    Wednesday, February 6, 2019 3:33 PM

Answers

  • A bit clutsy but click the Contact support in the browser instead.

    https://support.microsoft.com/en-us/contactus/

    type something in here and then answer no a number of time then you'll get to where you can live chat with someone. 

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, February 13, 2019 4:04 PM
    Moderator

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