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CRM 2011 update to 2013 RRS feed

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    Hello,

    Right now we are using CRM Online 2011.
    Are we getting an update to 2013 automatic? Or is this a new version that we have to purchase/'instal' again?

    Thanks

    Thursday, September 26, 2013 8:24 AM

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    It's automatic. Microsoft should have already emailed you to schedule the upgrade next month or November.

    If my response helped you find your answer please show your thanks by taking the time to "Mark As Answer" and "Vote As Helpful".

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    Thursday, September 26, 2013 8:40 AM

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  • Question
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    It's automatic. Microsoft should have already emailed you to schedule the upgrade next month or November.

    If my response helped you find your answer please show your thanks by taking the time to "Mark As Answer" and "Vote As Helpful".

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    Thursday, September 26, 2013 8:40 AM
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    Ok thanks! But i can't find an exact date when they plan to update to 2013?
    Thursday, September 26, 2013 9:00 AM
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    Take a look at this article which may help you find and/or reschedule the upgrade if needed:

    http://www.magnetismsolutions.co.nz/blog/gayanperera/2013/09/20/how-to-reschedule-your-dynamics-crm-2011-to-crm-2013-upgrade

    If my response helped you find your answer please show your thanks by taking the time to "Mark As Answer" and "Vote As Helpful".

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    • Proposed as answer by Paul Nieuwelaar Thursday, September 26, 2013 9:05 AM
    Thursday, September 26, 2013 9:03 AM
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    Thanks,

    When i start CRM, I don't see the yellow bar that says something about the update.

    When I click on Subscription Management, I am redirected to portal.microsoftonline where i can see all the licenses.
    I can't find any information about the update?

    Am i doing something wrong?

    Thursday, September 26, 2013 9:11 AM
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    Hmm nope, that should be the correct process... Are you an admin? Or could there be anyone else in your org that got the email?

    If my response helped you find your answer please show your thanks by taking the time to "Mark As Answer" and "Vote As Helpful".

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    Thursday, September 26, 2013 9:15 AM
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    I am admin on CRM. And we 100 licenses because we have a partnership.
    Is it also possible that i not yet received the mail/ update information from Microsoft?
    Or has this something to do with the parntership licenses?
    Thanks

    Thursday, September 26, 2013 9:47 AM