locked
Problems with LineOne RRS feed

  • Question

  • I recently bought and installed LiveOne Care. Compared to other Anti-virus it's not user-freindly and  very slow. Also the installation is very, very complicated. 

     

    After the installation I am not able to connect to my Printer via a USB cable.

     

    What's worse is that LiveOne advertises "Unlimited Phone Support" and I cant even find a Phone Number to call !

     

     

    Friday, December 14, 2007 7:06 AM

Answers

  •  

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    I'm sorry and actually surprised that you think OneCare is not user friendly. As for slowness, this may be indicative of a conflict with other software on the PC that provides security.

     

    If the printer is directly connected to the PC with a USB cable, OneCare should absolutely not impact the connection as it is local to the PC. If it is a shared network printer, you would need to make sure that your network was identified as Private in order for printer sharing to work.

     

    -steve

    Friday, December 14, 2007 6:39 PM
    Moderator